Commercial OE Account Manager
Hankook Tire America Corp.
Job Description
Job Description
Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world's seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.
- Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices.
- Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
- Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
- Inclusive Culture: Committed to diversity, teamwork, and sustainability.
Location: Remote
Work Style: In-person, Monday - Friday
Job Purpose:
The Original Equipment (OE) Commercial Sales Manager leads the strategic management and growth of key Commercial OE customer accounts. This role is responsible for driving long-term business development, commercial strategy, customer relationship management, profitability improvement, and cross-functional execution across sales, engineering, supply chain, quality, finance, and operations. This position serves as the senior business interface for key OE customers and is accountable for developing account strategy, negotiating commercial terms, aligning internal resources, and ensuring successful execution of product launch, supply continuity, and customer satisfaction objectives.
Key Responsibilities:
- Lead strategic management of major TBR OEM accounts and develop long-term growth plans aligned with company objectives.
- Own senior-level customer relationships and serve as the primary business lead for strategic OE customers.
- Lead commercial negotiations, including pricing, contract terms, escalators, volume commitments, and supply agreements.
- Oversee RFQ strategy, quotation development, and business case evaluation for new and existing programs.
- Drive cross-functional alignment with technical, SCM, quality, finance, AR, manufacturing, and customer service teams to ensure execution excellence.
- Lead new business development efforts for OEM opportunities, product launches, and platform expansion.
- Direct development timing, prototype planning, pre-production readiness, and launch readiness with internal and external stakeholders.
- Present company capabilities, technology roadmap, and value proposition to senior customer stakeholders, including procurement, engineering, program management, and executive leadership.
- Monitor account profitability, volume performance, market trends, and competitive activity, and recommend corrective actions as needed. (managers, and engineering teams)
- Escalate and resolve critical quality, supply, and commercial issues in partnership with internal leadership teams.
- Manage and review key customer contracts, warehouse arrangements, wheel assembly agreements, and related commercial frameworks.
- Lead weekly/monthly business reviews and provide strategic reporting on sales performance, supply chain status, receivables, and account risks.
- Gather market intelligence on OEM production plans, platform changes, technology trends, and industry developments to support business planning.
- Identify risks and opportunities in customer programs and proactively recommend mitigation or expansion strategies.
- Perform other strategic duties and responsibilities assigned by management.
- Lead cross-functional collaboration with the TBR RE and Canada/Mexico teams to enable informed business decisions, align regional execution, and support sustainable OE growth across North America.
- Partner with the PC/LT OE organization to assess gaps, identify improvement opportunities, and drive initiatives that enhance operational stability
What You'll Bring:
- Senior individual contributor with ownership of strategic OEM accounts and business outcomes.
- Leads cross-functional internal coordination and customer-facing commercial execution.
- Expected to influence decisions across Sales, Marketing, Logistics, Finance, and Technical Services.
- May mentor junior account personnel and support leadership in account planning and business reviews.
Qualifications
- Strong strategic thinking and business planning capability.
- Proven negotiation and commercial leadership skills.
- Excellent verbal, written, and presentation skills, including executive-level communication.
- Strong understanding of OEM commercial structures, contract management, and account profitability.
- Technical proficiency in commercial truck products and OE business processes.
- Advanced Microsoft Office skills, including Excel, PowerPoint, and Word.
- Ability to lead cross-functional teams and manage multiple complex priorities.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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