Technical Service Engineer
Full-time
Geon Performance Solutions
Help Customers Solve Their Toughest Processing Challenges
GEON is seeking a customer-focused Technical Service Engineer to serve as the technical expert supporting our polymer solutions in injection molding and extrusion applications. This high-impact role combines hands-on plastics processing expertise, customer engagement, and continuous improvement to help manufacturers optimize performance, solve complex challenges, and unlock growth.
What You'll Do
- Lead process optimization, troubleshooting, and customer trials for GEON products.
- Serve as the primary technical liaison between customers, Sales, Manufacturing, and R&D.
- Investigate and resolve processing issues and customer complaints through root cause analysis.
- Evaluate customer manufacturing operations and recommend improvements that drive quality, productivity, and cost savings.
- Partner with commercial teams to strengthen customer relationships and support business growth.
- Present technical findings, project outcomes, and performance improvements to customers and leadership.
- Support design for manufacturability, tooling, Moldflow, process simulation, and product launches.
What We're Looking For
- Bachelor's degree in Engineering (Plastics or Chemical Engineering preferred).
- 5+ years of plastics processing, technical service, or process engineering experience.
- Hands-on expertise in Injection Molding and/or Extrusion .
- Strong knowledge of PVC, ABS, PP, and other thermoplastics.
- Experience with process optimization, troubleshooting, Lean, Six Sigma, or continuous improvement methodologies.
- Ability to travel up to 50%.
Why GEON?
- Highly visible, customer-facing role.
- Opportunity to become a trusted technical advisor to leading manufacturers.
- Influence product performance, process innovation, and business growth.
- Work alongside industry experts across R&D, Manufacturing, and Commercial teams.
If you're passionate about plastics processing, solving technical challenges, and building customer partnerships, we'd love to meet you.
Vacancy posted 4 days ago
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