Bilingual Travel Sourcing Specialist

Travel Sourcing Specialist

The Travel Sourcing Specialist supports the Global Travel Director with travel related sourcing initiatives and managing travel operations globally. A critical component of this role includes designing and distributing tailored reports and analyzing spend data to identify and communicate demand savings opportunities and compliance reporting metrics. This role serves as a primary customer service point of contact for Gallagher travelers and travel arrangers who pose questions, raise requests and/or have challenges with any aspect of their travel bookings. The role encompasses significant responsibility for key program monitoring and reporting, measuring compliance to travel and expense policies, communicating items of importance to travelers, and escalating issues to vendors. The ideal candidate will have a background working in the travel industry as well as a keen interest in staying abreast of emerging technologies and key overall travel industry trends. He/she should feel confident in proposing changes and/or enhancements that will improve Gallagher's global programs. The Travel Sourcing Specialist is a highly accountable, global-facing role responsible for driving performance, execution, and continuous improvement across the travel program.

How you'll make an impact:

• Own the day-to-day performance of global Egencia programs, serving as the primary point of contact for travelers and employees while proactively resolving issues and enhancing the user experience.
• Act as the subject matter expert on Egencia, independently troubleshooting functionality and usability challenges while identifying opportunities to improve adoption and efficiency.
• Develop and maintain global SOPs, ensuring consistency, scalability, and operational excellence across all regions.
• Lead travel data analysis and reporting, translating insights into actionable recommendations that drive cost savings, improve policy compliance, and influence strategic decision-making.
• Support and strengthen the Travel & Expense Policy, including delivering regular training to new employees and acquisition partners, and maintaining internal resources to ensure clarity and adoption.
• Partner on sourcing strategy and supplier negotiations, supporting contracting and performance management across airlines, hotels, car rental providers, and other key vendors.
• Own the rollout and management of international points of sale across EMEA, Latin America, and APAC, with a strong focus on Latin America expansion—ensuring alignment to global standards while adapting to local market, regulatory, and cultural requirements.
• Leverage Spanish language skills to support Latin America operations, enabling effective communication, stronger stakeholder engagement, and successful regional execution.
• Build and manage strong global supplier relationships, driving accountability, consistency, and continuous improvement in service delivery.
• Establish a regular cadence with regional travel liaisons, ensuring alignment, visibility, and effective issue resolution across markets.
• Serve as a trusted backup to the Global Travel Director, stepping in to support leadership, decision-making, and program continuity as needed.
• Monitor industry trends and emerging solutions, providing insights that inform sourcing strategy and enhance the overall travel program.

About You:

Required: Bachelor's degree 3 years related experience or High School diploma and 6 years experience in indirect sourcing and operations. Working knowledge of travel and expense commodity categories. Exceptionally strong written/verbal communication skills. Proven track record in analytical and prioritization skills.

Preferred: Three to five years of experience in corporate travel program management. Experience with indirect sourcing of airlines, hotels, car rentals and payment systems. Basic familiarity with travel agency operations and/or diverse online technology solutions. Ability to work self-directed in fast paced, multitasked, and matrixed environment. Self-motivated, proactive, independent and responsive. Strong written/verbal communication skills Spanish written/verbal communication skills Fluency with Microsoft Suite ( Excel, PowerPoint, etc.) Excellent multi-tasking and prioritization skills Experience in working and presenting financial information to develop consensus and buy-in for data-based decisions. Ability to collaboratively and positively influence internal and external clients and suppliers Demonstrated project management skills Strong customer service mindset. Highly organized, results-oriented, and attentive to details.

Compensation and benefits:

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.