Government CX Program Manager - Contact Center Lead

Neobankbeat

Robinhood is seeking a Program Manager for Customer Care at our Denver, Chicago, or Westlake locations. The role leads cross-functional efforts with Product, Engineering, Legal, Compliance, and Risk to ensure regulatory alignment and successful program delivery. You'll own governance cadences, risk mitigation, vendor relationships, and incident management for production issues, supporting audits and regulatory inquiries. In-person collaboration is expected multiple days weekly.

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Vacancy posted 2 days ago

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