Restaurant Team Member

Restaurant Team MemberThe Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.Duties and ResponsibilitiesPerform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.Responsible for quickly and accurately delivering food from the kitchen to customer's vehicle.Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.Education, Experience & CertificationsHigh School diploma or GED preferredServ-Safe/Local or State Food Service Certification preferredSuccessful and stable employment historyIf cross-trained as a delivery driver, must have a driver's license valid under the laws of the states where the team member works, acceptable motor vehicle record, proof of insurance, a satisfactory vehicle, and the ability to driveBilingual in certain marketsNon-exempt, hourly positionProvide additional documentation as required by individual statesMust be 18 years of age or older to perform the following duties at Papa John's: pizza loading, oven tending, pizza cutting, dough dock kicking, dishwashing, and pizza deliveryMust be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies ariseFunctional SkillsCash Management skills or Financial & Business AcumenPlanning & Prioritization: highest impact, highest valueCommunicates Effectively and CandidlyProcess Improvement: Strive to continually improveOur ValuesEVERYONE BELONGS – Diversity, Equity, Inclusion and TeamworkDO THE RIGHT THING – Integrity, Character and CommunityPEOPLE FIRST – Customer and Team member FocusINNOVATE TO WIN – Think Differently and Lead ChangeHAVE FUN – It's Pizza, It Has To Be Fun!Our Core CompetenciesCUSTOMER FOCUSED - Put the customer's needs firstRESULTS DRIVEN – Commit to achieving objectivesINNOVATIVE MINDSET – Open to new ideas and ways of doing businessSTRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinkingCOLLABORATION – Work together in the most effective wayPapa Johns is an equal opportunity employer.