Catering Event Manager

COMPANY PROFILE Since 1997, Patrick Properties has been restoring and preserving historic Charleston properties, including Parcel 32, The American Theater, The William Aiken House and Lowndes Grove. While we were at it, we crafted a tradition of warm, inviting hospitality that ensures our guests feel welcome, well-cared for and ever ready to come back for more. With each event we host our focus is the oversight of our venues as well as the upscale food and beverage service we provide within them, requiring a keen eye for detail and the highest standard of customer service. POSITION OVERVIEW Luxury Catering Experience Required The Catering Event Manager is a key position responsible for the planning, detailing, and supervision of all culinary, beverage, and venue services at PPHG special events. The Catering Event Manager is the liaison between clients/coordinators and PPHG departments to guarantee successful pre-planning and execution of all events. RESPONSIBILITIES ACCOUNT/FILE MANAGEMENT Once assigned to an event, act as a second to the Sales Manager until the event tasting, at which time, you will take over as the clients main contact leading up to the day of the event. Communicate with client and/or coordinator to gather necessary information, such as floor plans, timelines, and rental orders in a timely manner, and assist with those items, as necessary. Responsible for accurate Event Order details, as well as ensuring the final payment is complete on time. Lead event operations discussion for assigned events, responsible for follow-up circulation and timely communication with proper departments FOOD & BEVERAGE MENU CONSULTING Proficient Menu Knowledge: Awareness of all ingredients in dishes. Adjust menu based on allergies and dietary restrictions. Conduct Menu Tastings: Describe all menu items as they are served. Discuss timeline, layout, and flow of event, while working in the best interests of PPHG and upholding company standards. Conduct Menu Consultations: Schedule phone conference or meeting with clients who are not having a tasting. Describe menu in full detail and assist clients in making selections based on PPHG recommendations. Suggestive Selling: Uphold food and beverage minimums. Offer creative enhancements to meet minimums, as well as elevate events. Deadlines + Prioritization: Ability to meet culinary and event deadlines, as well as complete administrative work in a timely fashion, prioritizing, when necessary EVENT DAY MANAGEMENT Act as opening or closing Event Manager for other events when needed, overseeing both setup and breakdown. Responsible for greeting the client and planner upon arrival. Act as liaison between PPHG venues and vendors on site. Manage venue, staff, food and beverage service during event to ensure outstanding service by staff. Provide excellent communication and works cooperatively with Culinary Team. Assist with property management to ensure standards meet or exceed company expectations, including reporting any property maintenance or damage to the venue interiors, grounds, and all storage spaces. OTHER RESPONSIBILITIES Attends weekly event and operational team meetings to be thoroughly informed of event details and logistics. Expected to actively participate in event operations and provide hands‑on support to deliver events in keeping with PPHG standards. Submit all outside rental invoices, receipts, and closing inventories to CFO and appropriate Sales Manager. Promote positive guest relations, making every effort to accommodate any guests reasonable request during an event. Communicate with Director of Events for event needs. #J-18808-Ljbffr