Commercial Officer (Contracts Administrator))

Commercial Officer (Contracts Administrator))

Date: May 14, 2026

Location:Muncie, IN, US

Company: GKN Aerospace Careers

Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.

Job Summary

Provide Commercial expertise and support to specific customer local team.  Work to ensure the management and resolution of commercial issues on a day to day basis such as commercial change management, support local level bids and proposals. Informs the Program IPTs of contractual obligations and boundaries.  First point of escalation for customer purchase order or contractual issues internally and from customer.

Job Responsibilities

• To interface and highlight to the IPT and customers where contractual obligations and limits to obligations are.      
• Supports and leads new bidding activity, including the compilation of a business model and commercial proposal to support new business and the extension of current contracts.      
• Supports change negotiations with Customers       
• Review orders and conclude on demand changes, contractual conditions and market conditions, and make strategic recommendations for demand forecasts as part of regular demand reviews.        
• To manage/maintain the company order book to reflect the customers’ purchase order requirements.       
• To ensure that commercial/contractual correspondence files are maintained.      
• To maintain key performance metrics and contribute to internal reporting requirements.      
• Support Project / Program Review structure, reports, data etc.      
• Manage opportunities to improve the business case.      
• Adheres to all program management and Commercial standards and policies in accordance with the GKN Aerospace Program Management framework and contribute to process development.

Job Qualifications

Required Qualifications:

•    Bachelor’s degree, or relevant completed/continued education in Business, Program Management, Engineering or similar fields

•     3+ years of contracts administration, customer support, or program management experience

•     Strong working knowledge of MS Office Suite (Word, Outlook, PowerPoint, Excel)

Preferred Qualifications: 

•     Intermediate to advanced excel experience

•    Hands-on/professional experience data entry of customer requirements into ERP systems

•     Experience with aerospace and/or aircraft machined and assembled components, or complex manufacturing

•     Proven experience with Customer Interface and Communication

•     Financial exposure and/or experience with Budgeting and Cost Accounting

We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further.  And with some of the best training on offer in the industry, who knows how far you can go?

A Great Place to work needs a Great Way of Working

Everyone is welcome to apply to GKN.  We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute.  It’s a culture that won us ‘The Best Workplace Culture Award’.  By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.

We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.​
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Nearest Major Market: Muncie
Nearest Secondary Market: Anderson