Field Service Technician - Sacramento

Overview Your role. Are you a mechanically inclined person who enjoys working with your hands? BeaconMedaes is seeking a qualified medical gas Field Service Technician for the Sacramento, California area. This is an ideal opportunity for a highly motivated and energetic individual to become part of our team. In this role you are expected to perform routine maintenance and repairs on medical gas equipment at customer facilities, including the completion of relevant paperwork and reports. Your mission is to generate and maintain critical relationships with existing customers, promoting the BeaconMedaes standard of excellence – keeping us First in Mind, First in Choice. Primary Responsibilities Preventative Maintenance and Repairs (85%) – Perform routine, preventative maintenance and repairs on Medical Gas Products. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following preventative maintenance and repairs. Provide walk-through evaluations and basic system assessments. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations Develop rapport with customers through effective communication, interpersonal skills and professionalism Serve as an ambassador for the company Train and assist other Service Technicians as requested Provide technical support to other departments and personnel as required Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE) Maintain a professional image at all times through appearance and personal actions Maintain positive company brand through appropriate attention to the appearance of the company vehicle Maintain the service vehicle per manufacturer’s recommendations Properly store and manage inventory levels of accuracy, to provide quick customer repairs (one visit) Recordkeeping and Documentation (10%) – Complete Job Reports daily, Time Sheets weekly, Expense Reports turned in at least monthly and other job-related paperwork as required. Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks. Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people. Requirements Experience 5+ years of technical field service experience maintaining and repairing equipment Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment Strong mechanical and electrical skills Must have ASSE 6040, ASSE 6030 or ASSE 6020 credentials Education Associate degree or Equivalent Technical training in mechanical and/or electrical, or equivalent experience Skills Must be comfortable using a computer Must be familiar with Microsoft Office, including Word and Excel Solid understanding of mechanical and electrical components Customer focused Good oral and written communication skills Detail oriented Travel Must have a valid driver’s license The ability to travel on short notice may be required What We Offer Here at BeaconMedaes , we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable — and innovation is a huge part of our lifeblood. Our brand promise, “Life is in the Details,” represents one of our core values, as patient lives literally depend on our work. We strive to ensure new employees understand that medical gas is a life-safety system and a critical asset in healthcare facilities. We know that the longevity and success of BeaconMedaes would not be possible without our people — the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity. Benefits The compensation range for this position, based on geographical location, skills, and experience is $36.43 to $45.53 hourly Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan Health insurance/ Dental insurance/ Vision insurance Paid time off Life & Disability insurance plans Various wellness programs Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc. Education assistance after 1 year of employment Opportunities for professional development Collaborative, inclusive, and flexible work environment BeaconMedaes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please contact the HR team at View phone number on click.appcast.io or View email address on click.appcast.io on a case-by-case basis. Life is in the Details – BeaconMedaes has been the center of the medical gas world for more than 70 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina. Learn more at #J-18808-Ljbffr BeaconMedaes