Night Auditor

Join Our TeamWe're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we'll help you build a rewarding career!Why Join Us?Free Parking / On Bus RouteEarly Access to Earned WagesMedical, Dental and Vision InsuranceTravel Discounts401K MatchPTO After 90 DaysCompetitive PayWhat You'll DoRegisters guests.Checks out guests and settles accounts.Provides general information to guests (i.e. directions, restaurant hours etc.).Balances and audits all Front Office postings and settlements.Updates daily checklist and guest history.Balances all credit cards, direct bills, and miscellaneous charges from all shifts.Closes the food and beverage point of sale system and balances all room charges from outlets.Starts close-out process; prints and distributes Night Audit Report Packets.Consistently provides exceptional customer service by exceeding guests expectations.Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently.Communicates information regarding guests' needs to other team members and departments.What We're Looking ForAt least 1 year in a hotel or a related field.High school diploma or equivalent.Basic knowledge of accounting principles.Proficient in Windows, Excel, Email and Word.Strong problem solving and troubleshooting abilities.Effective communication skills.Ability to work independently with minimal supervision.Capable of handling high pressure situations and maintaining composure.Flexible rotating schedule and ability to attend mandatory meetings.ProfessionalismAbility to delight by anticipating guest needs and responding in a friendly, helpful mannerAbility to display a consistently caring and respectful attitudeAct as a gracious host to guests, vendors and candidates for employmentAbout North Point HospitalityNorth Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects. So far, we've built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We're also working on 5 more hotels that are either being built or planned.