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Account Manager

The Judge Group

JOB DESCRIPTION: ACCOUNT MANAGER (Sales & New Business Development)


Location: Rochester Hills, MI

Annual Sales Target: $3M - $5M

Position Overview

The Account Manager is responsible for maintaining and growing revenue within large and medium-sized fleet accounts as well as heavy-duty OEM (Original Equipment Manufacturer) customers. This role develops and manages customer-specific sales strategies, identifies new prospective clients in the commercial vehicle market, and leverages both technical and sales expertise to drive business growth.

Key Responsibilities
  • Business Development: Prospect, develop, and secure new fleet and OEM accounts across targeted commercial transport and automotive sectors.
  • Account Strategy & Management: Create comprehensive account plans, manage customer relationships, and craft strategies to win high-margin, profitable contracts.
  • Market Expansion: Expand the client base, meet annual revenue targets, and drive diagnostic and equipment solutions into new market segments.
  • Product Demos & Presentations: Deliver compelling technical demonstrations and presentations of diagnostic hardware and software products to prospective clients.
  • Sales Forecasting & Planning: Forecast revenue streams, track key metrics, and proactively address potential shortfalls to ensure target achievement.
  • Cross-Functional Collaboration: Partner with internal and external sales channels, product management, and regional leadership to align strategy and share market intelligence.
  • Market & Technical Knowledge: Stay current on industry trends, competitive offerings, evolving diagnostic technologies, and changing customer needs.
  • Marketing & Brand Alignment: Assist marketing teams with client collateral, ensuring all messaging aligns with corporate quality standards and brand reputation.
  • Proposals & Reporting: Ensure timely submission of RFP/RFQ responses and maintain thorough activity reporting to track sales pipeline health.
Qualifications & Requirements
  • Experience: 5-7 years of successful sales experience within the commercial vehicle, automotive service tool, diagnostic equipment, or related fleet industry.
  • Education: Bachelor's degree in Business, Sales Management, Computer Science, or a related field (or equivalent professional experience).
  • Technical Aptitude: Familiarity with computer interfaces, software platforms, and the ability to demonstrate technical vehicle repair/diagnostic equipment.
  • Software Proficiency: Proficient in standard business tools (MS Office Suite, Excel, PowerPoint, Project, Visio, CRM software).
  • Communication & Presentation: Excellent written, verbal, and presentation skills, with a proven ability to explain complex technical concepts to non-technical stakeholders.
  • Professional Attributes: High degree of personal accountability, integrity, and strong organizational and priority-setting skills.
  • Travel: Ability to travel extensively (including overnight stays) as business needs dictate.
Vacancy posted 3 hours ago
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