Manager, Data Analysis - Provider Performance Analysis

Manager, Data Analysis

The Provider Performance Analysis team provides support to the Provider Network Management and Provider Partnerships teams. The Manager, Data Analysis will report to the Senior Director of Network Performance Analysis & Contracts. In this role you will supervise a team of Analysts who provide analytic and consultative services to teams such as Provider Network Management, Provider Partnerships, Sales and Marketing, and others. Additionally, you will lead and mentor the team, manage projects, and serve as a resource to ensure timely high-quality work while managing relationships with multiple stakeholders. The team you will lead offers recurring and operational analytic and consultative support.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

In this role, you will:

• Manage the analytics team to ensure high-quality output for internal and external clients
• Lead Analytics and Business Insights
  • Lead the analytics team and establish priorities, work plans, deliverables, service expectations, and performance objectives
  • Ensure analytical products are accurate, timely, actionable, and aligned with stakeholder requirements
  • Synthesize complex data and business information into meaningful insights, recommendations, strategies, and executive-ready presentations
  • Develop, prepare, and analyze reports, dashboards, and business analyses for management review and decision-making
• Improve Operational Performance and lead Continuous Improvement initiatives
  • Identify and implement opportunities to improve operational performance, analytical processes, reporting practices, data quality, and stakeholder service
  • Partner with stakeholders to define business requirements and translate business needs into analytical and operational solutions
• Lead Projects and Influence Cross-Functionally
  • Lead or provide analytical support for multiple concurrent projects and business initiatives
  • Monitor project risks, issues, and critical dependencies; resolve issues within the scope of authority or escalate them with recommended solutions
  • Build trusted relationships with cross-functional partners and influence project and operational decisions through data-driven analysis and subject-matter expertise
• Lead and Develop People/Talent
  • Lead, direct, prioritize, and review the work of professional staff
  • Establish individual and team goals aligned with departmental objectives and business priorities
  • Coach and develop employees through ongoing feedback, career development, knowledge sharing, and performance management
  • Support hiring, performance, development, recognition, promotion, and other talent decisions in accordance with organizational guidelines

Qualifications

In this role, you will need:

• A Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree. A Master's degree (MPH, MBA, MS, MA) is preferred
• 7 years of prior relevant experience in business analysis, data analytics, operational performance, network performance, or related discipline
• Experience in healthcare, health plan operations, provider networks, or a related healthcare environment is preferred
• 2 years prior people management experience gained as a team leader, supervisor, project/program manager, or manager of contingent workers. Experience leading professional staff and managing team performance, priorities, and deliverables
• Understanding of basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Strong analytical, problem-solving, and critical-thinking skills, including the ability to structure ambiguous business problems and develop actionable recommendations
• Strong written and verbal communication skills, including the ability to communicate complex information clearly
• Demonstrated ability to build relationships and influence cross-functional projects and operational decisions
• Strong organizational, prioritization, coaching, risk-management, delegation, and project-management capabilities
• SAS Base and Adv. Certification is preferred
• Broad knowledge of project management is preferred
• Demonstrated ability to work with all clinical coding systems (e.g., ICD10, CPT, DRG, LOINC, RxHUB) is preferred

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

About Us

Blue Shield of California became a subsidiary of Ascendiun in January 2025. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Job Info

• Job Identification 20262265
• Job Category Business and Data Analysis
• Locations Woodland Hills, CA, United States CA, United States Long Beach, CA, United States El Dorado Hills, CA, United States Lodi, CA, United States Oakland, CA, United States Rancho Cordova, CA, United States Redding, CA, United States San Diego, CA, United States