Branch Manager

CraneWorks Branch ManagerThe CraneWorks Branch Manager will be responsible for all personnel matters of the branch including but not limited to hiring, supervising, evaluating staff performance, and identifying training needs. This individual will monitor assets, adhere to, and interpret Company policies and procedures, and create and propose procedures to the CraneWorks General Manager. The Branch Manager will evaluate methods to improve workflow, exercising discretion and independent judgment. All CraneWorks Branch Managers will be engaged in workflow supervision and methods, evaluation of branch operations procedures, and analysis to ensure appropriate overall operation. The Branch Manager will lead by example motivating their team to produce and perform at the highest level and will continuously strive to improve the operations and profitability of the branch. The Branch Manager will demonstrate and reinforce the core values of the company: Safety, Service, Excellence.Operations Management Duties & Responsibilities:Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations. Report all accidents/incidents promptly to CraneWorks Safety DirectorAssign primary duties and daily tasks to subordinates actively managing work progress and staffAssists in the completion of staff duties (i.e., scheduling, administration and inventory, etc.)Fully understand the Visual Dispatch program utilizing all the program's functions and capabilities to conduct daily businessWork with Service Manager to troubleshoot service repair issues.Perform daily yard and office inspections and insure facilities are clean and organizedConduct daily huddle with dispatch to ensure all daily activities are completed and plans are prepared for the following business day's tasksOrganize and oversee weekly yard/equipment inspections and address any deficienciesFoster teamwork between CraneWorks and RentalWorksAttend and participate in weekly CraneWorks Safety meetingsConduct branch meetings covering important problematic areas and identify areas to be improvedSchedule workers according to business demands and economic climatesEstablish guidelines, performance expectations, and goals for branch CW employeesProvide feedback and periodically evaluate employee performance, conduct annual reviewsProvide advice and counseling and/or instruction to staff members. Consult with Human Resources and CW GM prior to executing disciplinary measuresTrain, evaluate, and follow-up with employeesImplement & enforce all CW/RW policies and proceduresCooperate and work harmoniously with all departments including all levels of Management.Complete administrative functions (i.e., time approvals, contracts, cash drawers, track staff members' attendance, etc.).Maintain current and accurate records and ensure safe and compliant work practicesUnderstanding of Profit & Loss for branchSales Management Duties & Responsibilities:Have a complete understanding of pricing, proposal procedures, and execute accordinglyConsult and make recommendations to prospects and clients of resources provided by RW & CWCoach, motivate, and develop sales team's ability to serve their customersFoster team environment enabling team to capture new business and serve customers at a high levelWilling to challenge the team and hold them accountableManage sales plans, budgets, metrics, dashboards, pipeline/forecast, product mix, sales process and CRMMust be competitive, passionate, and driven to serve othersMust be comfortable in various environments from the boardroom to the jobsite.Develop relationships across various groups of stakeholdersMust be eager to learning and teaching new strategies for personal and professional growthQualifications & Skills:Knowledge of mobile cranes and crane load chartsExperience using 3d Lift Plan programsUnderstands and monitors fleet utilizationStrong analytical abilityExcellent communication skillsOutstanding organizational and leadership skillsProblem-solving aptitudeProven experience as a ManagerEducation & Experience:High School Diploma or equivalent requiredBachelor's degree preferred5 years of management experience preferredLicense & Certification:Valid Driver's License with acceptable driving recordClass A CDL preferredNCCCO or equivalent preferredWorking Conditions:Work is performed in an office environment, equipment shop environment, or job site. The ability to drive at night is required. Noise, fumes, and chemicals associated with a shop environment is expected.Physical Requirements:Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 25 poundsMust be able to climb on and off heavy mobile equipment safelyFrequently walk on uneven surfaces, including natural ground in varying weather conditionsRegular and predictable attendance is requiredTravel Requirements:Overnight travel is required