Security Support Technician

Job Description

Job Description

Security Support Technician

Bloomington, IN | Full-Time | $18-20/hr

About Us:

B-Tech Fire & Security delivers an array of technology products and services that protect, connect, and integrate residential and commercial buildings. We are dedicated to providing comprehensive solution sets that meet the needs of the clients. At B-Tech Fire & Security, we are dedicated to safeguarding your home and business. With cutting-edge technology and reliable services, we provide peace of mind to our community. Using the latest advances in custom designed security systems, fire alarm systems, CCTV systems, and more.

Hometown people serving hometown customers with high standards and a personal touch.

Job Duties/Requirements Include:

• Installation of sophisticated systems including Brivo, Exacq,Vision, AiPhone, & Honeywell

• Develops and maintains B-Tech Fire & Security access/intrusion systems and field devices

• Responsible for wiring termination and system programming

• Maintains vendor/contractor relationships and ensures the quality of service provided

• Good understanding of LAN and WAN, network switches, IP Address schemes and troubleshooting skills to diagnose network communication issues

• Ability to read, understand and analyze architectural blueprints and electrical schematics

• Performs advanced support functions

• Communicate in a professional manner and provide excellent customer service

• Possess a valid driver’s license and safe driving record

• Minimum of high school diploma or GED

• Favorable background check required

• Work on other technical systems or projects as needed, such as, fire/life safety systems, CCTV and intercom systems

Physical Demands Include:

• Finger/wrist dexterity & hand/eye coordination

• Ability to work on a ladder

• Ability to walk, stand, bend, lift up to 50 lbs and drive a vehicle

• Safely and effectively use general hand and power tools

• Effectively use a cell phone and cell phone app for work order processing

Why You’ll Love Working Here

At B-Tech, we believe in investing in our team’s growth and success. This isn’t just a job—it’s a career path in a growing, stable industry. We’re committed to providing:

• Competitive Pay: Compensation tailored to your experience.

• Comprehensive Benefits: Including health and dental insurance.

• Future Savings: A 401(k) plan with an employer match and potential profit sharing.

• Generous Time Off: Paid time off to support work-life balance.

• Professional Development: Training and growth opportunities to help you advance.

We Value All Experiences

We understand that almost no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, enthusiasm, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience and/or drive and enthusiasm are close to what we’re looking for.

Our Commitment to Diversity

We know that diversity of background and thought makes for better problem-solving and more creative thinking, so we’re dedicated to adding new perspectives to the team.

B-Tech is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

We are committed to an inclusive experience for all applicants and will make reasonable accommodations in the interview process to the known limitations of qualified employees with disabilities, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you’re ready to take the next step in your career and join a team that values integrity, collaboration, and growth, we’d love to hear from you. Apply now and take the first step toward becoming part of the B-Tech family.

If you’re ready to take the next step in your sales and marketing career and contribute to a dynamic team, we’d love to hear from you!

You should be proficient in:

• Troubleshooting Skills
• Maintenance and Repair Skills
• Low Voltage Cabling Installation
• Access Control Systems
• Video Surveillance (CCTV)
• IT Equipment (Servers, Networks, Telecom, Cloud)
• IT Infrastructure Hardware Experience

Machines & technologies you'll use:

• AiPhone
• Brivo
• Honeywell