TCSEPP Coordinator (Case Manager): Social Work Research & Public Service - UTK

Overview The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator builds a strong evidence-informed and trauma-informed practice that assists, supports, and advocates for non-custodial parents involved with the child support system. The Coordinator, based in LAKE & DYER Counties, TN, assists non-custodial parents with overcoming barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives. The Coordinator works with non-custodial parents to promote trust and communication between them and the systems with which they interact as well as with the children and custodial parents when possible and appropriate. The Coordinator also weaves together a supportive network of formal and informal community-based resources for non-custodial parents and provides outreach and education to non-custodial parents and the community-at-large. This is a grant-funded position and is contingent upon the continued funding of the grant. Responsibilities Determine participant eligibility and properly assess participants\' barriers and make appropriate referrals for identified barriers Develop individual action plans for participants and provide one-on-one case management to assist with job readiness activities and emotional support Maintain accurate records of all participant interactions in appropriate systems (e.g., TCSES, Apricot, Excel) Monitor participants’ child support eligibility and payments; program involvement and compliance as well as employment Develop and maintain partnerships with local agencies to assist participants with barriers to employment Attend community interagency meetings to learn about and share available resources and information Participate in partner meetings Provide regular updates to Child Support staff and attorneys on participant progress Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and enroll potential participants Participate in job/resource fairs Handle fiscal tasks including but not limited to One Card reconciliation and uploading and documenting receipts, monthly gift card reconciliation, and travel reports Qualifications Required Qualifications Experience: Two years of customer/client (case management) experience. In lieu of a degree candidates with two additional years of experience will be considered. Education: Bachelor’s Degree Must have valid driver’s license, automobile at their disposal, and a current automobile liability policy with continuous coverage. Knowledge, Skills, Abilities: Ability to assess participant needs; ability to develop positive and trusting relationships with participants and offer emotional support; ability to interact with partners including child support, court, attorneys, etc.; ability to promote the program to potential participants, partners, and employers; ability to advocate for participants; ability to work independently and in a team setting; ability to travel to multiple counties to serve participants; ability to be flexible with changing project needs; excellent oral communication skills; proficiency with Microsoft Office; experience with data management systems. Preferred Qualifications Experience working with non-custodial parents and/or employment programs; experience collaborating with community groups and/or social service organizations. Work Location This position is hybrid and requires travel throughout Lake & Dyer Counties, TN multiple days a week. Applicants must live within one hour of Lake & Dyer Counties, TN. Compensation And Benefits UT market range: 07 Anticipated hiring range: $50k Find more information on the UT Market Range structure here Find more information on UT Benefits here Application Instructions Applications will be reviewed as received and interviews can begin as soon as 7 days from posting. Interested Individuals Should Provide The Following Resume Cover Letter About The College/Department/Division The Social Work Office of Research and Public Service (SWORPS) is an applied research center of the University of Tennessee College of Social Work (CSW). We are a dynamic and close-knit interdisciplinary team focused on thriving communities with equitable outcomes for all. We build partnerships that leverage research, technology, and human connection to improve lives in Tennessee and beyond. Over the past fifty years, SWORPS has worked with local nonprofits such as the United Way of Greater Knoxville, University of Tennessee departments and faculty researchers, state agencies such as the Tennessee Department of Human Services, and federal agencies like the Department of Housing and Urban Development. Our annual portfolio includes 25-40 sponsored projects across content areas, all contributing to equitable outcomes for all. Learn more at the SWORPS website: About Us The University of Tennessee, Knoxville, is a land-grant university with a mission to serve the state and beyond. UT Knoxville offers extensive programs and opportunities, including career development and training possibilities, and a strong commitment to its staff and community. #J-18808-Ljbffr