ServiceNow Architect
Openkyber
Job Title: ServiceNow Architect - ITOM
Location: Cleveland - Ohio - USA
Duration: 6-12 Months
Location: Cleveland - Ohio - USA
Duration: 6-12 Months
We are seeking a highly experienced ServiceNow Architect to lead the design and implementation of ITOM solutions. The ideal candidate will have deep expertise in ServiceNow Discovery, CMDB, Event Management, Service Mapping, and AIOps with a strong focus on operational visibility, automation, and service health monitoring.
Key Responsibilities- Architecture Design: Architect scalable and integrated ITOM solutions on the ServiceNow platform. Define and implement CMDB strategies, service modeling, and dependency mapping. Design solutions that support proactive monitoring, root cause analysis, and operational intelligence.
- Implementation & Integration: Lead implementation of ITOM modules including Discovery, Service Mapping, Event Management, Cloud Management, and AIOps. Integrate ServiceNow with monitoring tools, e.g., SolarWinds, Dynatrace, AppDynamics, Splunk and cloud platforms AWS, Azure, Google Cloud Platform.
- Operational Excellence: Enable real-time visibility into infrastructure and services through dashboards and health indicators. Automate remediation workflows and incident correlation using Event Management and AIOps.
- Governance & Best Practices: Establish CMDB governance, data quality standards and reconciliation rules. Define best practices for ITOM processes, integrations, and platform performance.
- Collaboration & Leadership: Work closely with infrastructure, cloud and application teams to align ITOM capabilities with operational goals. Mentor developers and platform engineers on ITOM architecture and implementation.
Experience: 8 years of IT experience with 6 years in ServiceNow ITOM architecture and delivery. Strong understanding of IT infrastructure, cloud services and monitoring tools. Hands-on experience with ServiceNow Discovery, Service Mapping, Event Management and CMDB. Proficiency in scripting, JavaScript, Glide, MID Server configuration, and integration patterns. ServiceNow Certified Implementation Specialist ITOM preferred.
Soft Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement. Ability to lead cross-functional teams and drive operational transformation.
Skills Mandatory Skills : ServiceNow ITOM-Discovery
For applications and inquiries, contact:View email address on us.fitly.work
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the ServiceNow Architect in Montana, MT vacancy
- Assuming you mean a Business Intelligence (BI) Engineer job description, here s a solid standard version you can adapt. BI Engineer Job Description Role Summary: responsible for designing, developing, and maintaining scalable data models, pipelines, dashboards,...Suggested
Openkyber
Montana, MT3 days ago - Data Analyst with Tableau Experience Location: Remote Start Date: ASAP Duration: 3 6 Months Allocation: 40 Hours/Week Visa: Any Visa except CPT & OPT Job Summary We are seeking an experienced Data & Insights Analyst to support the Office of Innovation's idea portal and...SuggestedWork at officeImmediate startRemote work
Openkyber
Montana, MT3 days ago - Unable to sponsor - ONLY Candidates that don't require any sponsorship are accepted Job Title: Sr. BI Developer with ThoughtSpot experience Work Location & Reporting Address: Woonsocket, RI 02895 (Hybrid. Candidates willing to relocate to client s location will be considered...SuggestedContract workRelocation
Openkyber
Montana, MT3 days ago - 10+ years of experience working with Microsoft collaboration platforms, with a strong focus on enterprise SharePoint architecture. Proven expertise in SharePoint Online, Microsoft Teams, Entra ID, Microsoft Purview, Power Platform, Microsoft Graph, and Microsoft 365 Governance...Suggested
Openkyber
Montana, MT3 days ago - ...as Next-Gen SIEM, threat intelligence, and automated orchestration). Platform Architecture & Multi-Tenant Administration: Architect, implement, and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy,...Suggested
Openkyber
Montana, MT3 days ago - ...skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools...Servicenow
Openkyber
Montana, MT4 days ago - ...Connect (OIDC) SAML RBAC Java SQL Preferred Skills Terraform AWS Azure PowerShell ServiceNow SailPoint Certification Mandatory Skills SailPoint ISC Identity Governance Provisioning SCIM...Servicenow
Openkyber
Montana, MT4 days ago $152.07k - $202.76k
...AI-ready connectivity, join us today. The Role In a culture built on accountability, trust, and bold thinking, the Principal Architect, Cloud FinOps, plays a pivotal role in shaping the future of AI-ready connectivity. Working at the intersection of innovation and...Temporary workRemote workWork from homeLumen Inc
Helena, MT2 days ago$95k
...UNITED HOUSING PARTNERS, LLC is seeking a driven Architect/Construction Administration Specialist to contribute to affordable housing development. The role blends traditional architectural tasks with innovative uses of AI, requiring a detail-oriented and adaptable candidate...Remote workUNITED HOUSING PARTNERS, LLC
Helena, MT4 days ago$139.4k - $230k
...passionate about transforming our business and technology capabilities and paving the way for best-in-class solutions. As a Senior Architect, you will partner with Technology and Business stakeholders and apply your technical depth in modern AI systems to design and...Work experience placementLocal areaTravelers Insurance
Helena, MT3 days ago$86.4k
...Required ~ None Preferred Industry certifications Health insurance industry business knowledge Professional Cloud Architect (Google) Generative AI Leader (Google) TOGAF (The Open Group Architecture Framework) SKILLS An Architect is not required...For contractorsWork at officeLocal areaHighmark Health
Helena, MT5 days ago- ...all cultures and affords personal and professional growth opportunities. Learn more at . Overview of Job Function: Verint's Architect is responsible for driving the technical roadmap and direction in all aspects of the development of platforms and applications....Local areaShift work
Verint Systems
Helena, MT3 days ago $169.3k - $304.7k
...Are you an architect who enjoys working at scale? Are you up to the task of architecting a cutting-edge solutions? Join the Network Operations Systems Group Our team develops innovative solutions crucial to deploying and maintaining Akamai's global network which...Work experience placementWork at officeWorldwideAkamai
Helena, MT3 days ago$71.2k - $166.1k
...come to the right place. About this position: Oracle Health Government Services is seeking a skilled Federal Senior Engineer/Architect (Principal Consultant) to join our mission-driven organization. In this role, you will be responsible for leading engineering...Temporary workFlexible hoursOracle
Helena, MT4 days ago$65 - $74.38 per hour
...to join our team. Job Description: Job Description ServiceNow Engineer Day to Day Job Duties: (what this person will do on... ...and deployment. Work closely with platform administrators, architects, and support teams to continuously improve ServiceNow capabilities...ServicenowWork experience placementRemote workFlexible hoursOpenkyber
Montana, MT4 days ago$90k - $128k
...define requirements, analyze processes, and ensure successful system implementations. Your proficiency with SAP SuccessFactors and ServiceNow HR Service Delivery systems will drive efficient enhancements to the Human Resources team. Hollister Incorporated operates...ServicenowWork experience placementWork at officeWorldwideRelocationVisa sponsorshipHollister Incorporated
Montana, MTa month ago$80k
...final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed. ServiceNow Team Lead provides senior leadership for enterprise ITSM and ITOM capabilities. This role leads ServiceNow operations and enhancements...ServicenowContract workRemote workNight shiftMAXIMUS
Helena, MT4 days ago$60k
...Qualifications: Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks. Familiarity with ServiceNow, SharePoint, or similar enterprise reporting and workflow tools. Experience supporting risk registers, quality management...ServicenowContract workRemote workMAXIMUS
Helena, MT1 day ago$40k
...Working under the guidance of senior analysts and shift leads, the role focuses on monitoring operational health, maintaining accurate ServiceNow records, producing SITREPs and status updates, and supporting incident coordination and executive communications. This position...ServicenowContract workRemote workShift workNight shiftMAXIMUS
Helena, MT2 days ago- ...OS, Active Directory, O365 Suite of Applications Prior experience troubleshooting utilizing remote support tools Prior ServiceNow ticketing system experience Ability to troubleshoot first call resolutions while being able to multi task hardware related issues...ServicenowFull timeWork at officeRemote work
Siri InfoSolutions Inc
Helena, MT4 days ago $100k - $122.6k
...and their integration with incident, change, and problem processes. ~ Experience using enterprise ITSM/CMDB platforms (such as ServiceNow or similar) to maintain CIs, manage relationships, and build operational and audit reports. ~ Ability to obtain and maintain a...ServicenowContract workWork at officeASM Research, An Accenture Federal Services Company
Helena, MT3 days ago$58.1k - $95.9k
..., documenting decisions, and tracking action items for complex infrastructure and application changes. Use ITSM tools such as ServiceNow or similar platforms to log, track, and report on changes, ensuring configuration item relationships, audit trails, and implementation...ServicenowContract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Helena, MT4 days ago- ...Job Description Qualifications • Bachelor or Masters of Architecture degree • Five plus years of work experience • Licensed Architect preferred • NCARB registration preferred • Proficiency in Revit, Photoshop, Illustrator, Lumion, Enscape, Word, Excel and...Work experience placementCasual workWork at office
DOWLING Architects
Helena, MT18 days ago $123.4k - $176.3k
...tenant setup, and Workday governance preferred. Proven experience embedding AI agents onto enterprise platforms like Salesforce, ServiceNow, Microsoft, where agents take actions in workflows preferred. AI/Automation & Agent Model Skills: Understanding agent...ServicenowFull timeTemporary workLocal areaImmediate startFlexible hoursCardinal Health
Helena, MT1 day ago$135 - $200 per unit
Physical / Occupational Therapist Consultant Helena, MT Independent Consultant Opportunity for Occupational or Physical Therapist Looking to put your clinical skills to work in a position that values your expertise and gives you the chance to make a difference...ServicenowFor contractorsThe Periscope Group
Helena, MT4 days ago$10.58 - $11.58 per hour
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect...ServicenowTemporary workImmediate startWorldwideMonday to FridayFlexible hoursShift workDirect Staffing Inc
Helena, MT5 days ago$35 - $60 per hour
At MacKay, we believe great people are the foundation of our growth and success. We are in an exciting phase of expansion, creating new opportunities for our employees to take on meaningful work, collaborate across disciplines, and build long-term careers. Whether your...ServicenowFull timeTemporary workFor contractorsLocal areaMacKay
Helena, MT2 days ago- ...technology, Computer Science, or a related field Experience in process automation and system monitoring tools Familiarity with ServiceNow Familiarity with cloud-based IT operations and monitoring solutions (i.e. Elastic, Datadog, Power BI etc.) Affirmative...ServicenowFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ServiceNow Architect. Be the first to apply!
