System Support Supervisor

Job Description

Job Description

HIRING IMMEDIATELY: SYSTEM SUPPORT SUPERVISOR IN ROSEVILLE, CA

Accurate Personnel is hiring immediately for a System Support Supervisor to join our team in Roseville, California. This individual will be responsible for providing guidance for their location managing workflow/task execution and the integration of all functions to the site. The ideal candidate will possess a high school diploma or G.E.D., two to four years of directly related experience, and more listed below. Apply online and kickstart your career today!

Pay, Schedule, and Location

• Starting at $33.80/hour
• Excellent benefits package, including medical, dental, and vision
• Full time schedule
• Located in Roseville, California

Duties and Responsibilities

• Provides guidance for their location managing workflow/task execution and the integration of all functions to the site.
• Acts as first line supervisor for designated dispatch staff.
• Monitors and validates the accuracy of entries into the TMW TruckMate system, including filing and maintaining paperwork associated with TMW entries.
• Takes emergency and non-emergency requests for assistance, dispatching appropriate units and maintaining contact with responding units to gather and supply information.
• Provides assistance to all dispatch related matters
• Will step up to the plate when necessary to cover for staff due to unexpected occurrences, etc.
• Maintains on-going communication and coordination of activities between Dispatch and all carrier transportation needs including WCDI Management and in some cases Customer (Trader Joe’s)
• Monitors each carrier’s on-time deliveries, equipment availability, ensuring equipment is properly maintained in order to ensure no mechanical break downs or delayed deliveries
• May perform other support staff functions as requested by the manager.

Requirements and Qualifications

• High School Diploma or G.E.D. supplemented by advanced college coursework in data processing or related fields.
• Two to four years of directly related experience.
• A combination of education and experience may substitute if there is demonstrated knowledge ability and skills to perform the work.
• Understanding of DOT rules and regulations, vehicle weight capacity and load spec’s, etc.
• Ability to work graveyard hours, weekends, holidays, and OT- flexibility of schedule is a must!
• Demonstrated leadership abilities, with experience in coaching, counseling and conflict resolution.
• Exceptional organizational and time management skills.
• Ability to manage stress in self and others within a fast-paced environment, adapting readily to change.
• Requires proficiency in Word, Excel, Outlook, and related applications.
• Have (TMS) Transportation Management Systems software knowledge related to load processing, quote request, shipment tracking, etc.
• Preferred experience with TruckMate, PC Miler, Fleetmatics, RoadNet, or related systems.
• Must have strong analytical skills, including the ability to extract, compile and analyze data.
• Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc.
• Advanced knowledge related to the department functions
• Ability to detect errors, determine causes, and make corrections as appropriate
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies.
• Must be able to interact with all levels of upper management and have excellent written and verbal communication skills, bilingual is a plus.
• Must be able to manage and lead a diverse workforce.
• made to enable individuals with disabilities to perform the essential functions.
• Lifting up to 10lbs
• Sitting at a computer for long periods of time
• Climbing stairs, walking

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(Salary range based on experience)

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ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.