NetSuite Developer - AI Solutions

Role Description

We are seeking an experienced NetSuite Developer with a strong background in AI-driven solution development, warehouse management systems (WMS), and retail or B2C e-commerce environments. This role is ideal for a developer who can bridge business needs with technical innovation—leveraging AI technologies to automate processes, enhance decision-making, and integrate advanced applications directly into NetSuite.

You will play a key role in designing, building, and maintaining custom NetSuite applications and integrations that incorporate AI/ML models, third-party AI tools, and intelligent process automation. This position requires hands-on technical expertise, a problem-solving mindset, and the ability to work cross-functionally with operations, fulfillment, customer experience, and e-commerce teams.

Key Responsibilities

• NetSuite Development & Customization
  • Design, build, and maintain custom NetSuite scripts (SuiteScript 1.0/2.0/2.1), workflows, SuiteTalk integrations, SuiteBuilder customizations, and saved searches.
  • Develop and optimize integrations between NetSuite and external AI services, WMS platforms, and e-commerce systems.
  • Enhance system performance, reliability, and scalability across modules including Order Management, Inventory, Fulfillment, and Finance.
  • Collaborate with data teams to structure and utilize data for machine learning and predictive analytics.
• Warehouse Management Systems (WMS)
  • Build and maintain integrations between NetSuite and WMS systems including RF-SMART.
  • Support real-time inventory syncing, pick/pack/ship workflows, and warehouse automation initiatives.
  • Troubleshoot performance issues and streamline warehouse operations through technology.
• E-Commerce / B2C Environment Support
  • Work with marketing, merchandising, and e-commerce teams to improve order flow, product data syncs, promotional logic, and customer experience.
  • Support integrations with Shopify, Magento, Liftoff, or custom storefronts.
  • Optimize high-volume transaction processing and customer workflows.
• AI, Machine Learning & Intelligent Automation
  • Design and integrate AI/ML models into NetSuite workflows, using:
    • Generative AI (GPT models or similar) for summarization, recommendations, and workflow automation.
    • Predictive analytics for demand forecasting, inventory optimization, and fulfillment routing.
    • NLP (Natural Language Processing) for automated extraction, classification, and document interpretation.
    • RPA (Robotic Process Automation) and intelligent process automation to eliminate manual tasks.
  • Build integrations with AI APIs using RESTful interfaces, webhooks, and middleware platforms (Celigo, Boomi, Workato, Mulesoft).
  • Collaborate with data teams to prepare structured datasets for machine learning training, validation, and production deployment.
  • Implement monitoring, logging, and quality controls for AI-enabled solutions.
• Technical Leadership
  • Ensure best practices in coding, documentation, version control, and system security.
  • Translate business requirements into technical specifications for scalable, future-proof solutions.
  • Lead code reviews and provide guidance to junior developers or cross-functional partners.

Qualifications

• 5+ years of professional NetSuite development experience, including SuiteScript and SuiteTalk.
• Experience designing and implementing AI-based solutions (e.g., OpenAI, Azure Cognitive Services, Google Vertex AI, custom ML models).
• Strong background in WMS platforms and warehouse process integrations.
• Expertise in e-commerce or B2C/retail systems, including order management and fulfillment workflows.
• Proficiency with REST/SOAP APIs, JSON, JavaScript, and modern integration frameworks (e.g., Celigo, Boomi, Workato).
• Solid understanding of inventory, supply chain operations, and omnichannel retail.
• Ability to work with cross-functional teams in a fast-paced environment.

Preferred Qualifications

• Experience with Shopify, Magento, BigCommerce, or similar platforms.
• Knowledge of data engineering or MLOps fundamentals.
• Familiarity with NetSuite WMS, Smart Count, or third-party WMS add-ons.
• Background in process automation, RPA, or workflow optimization.
• Certification: NetSuite SuiteFoundation, SuiteCloud Developer, or AI-related credentials.

Benefits

• Medical, dental and vision insurance
• Paid time off
• 401(k) with matching
• Cool swag!

Company Description

Boundless is Your Merch Media Agency®, where creative ideas meet results-driven execution. As an industry-leading branded merchandise agency, we fuse agency-level creative with enterprise-level solutions to craft unforgettable merch experiences that ignite Brand Love™. Our team brings strategy, storytelling, and design to life through product—and we don’t just follow trends, we spark them.

Whether we’re building ecommerce ecosystems, launching viral gifting campaigns, or decoding brand archetypes through our BrandEQ™ methodology, we do it with style, strategy, and soul. Join the team that’s rewriting the playbook on branded merch—and having a damn good time doing it.

Boundless has been recognized in:

• 2025 PPAI Best Places to Work
• Top 20 ASI and PPAI Distributor

At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.

Location

Austin, Texas (Remote)

Department

IT/DevOps

Employment Type

FT

Minimum Experience

Experienced

Compensation

$145,000-155,000/yr