Customer Service Representative

Job Opportunity At Hood Packaging Corporation

Hood Packaging Corporation offers an environment that encourages innovation and delivers creative solutions for our customers!

Excellent benefit options include:

• Medical, dental & vision insurance
• Retirement plan
• Life insurance
• Employee assistance program
• Short- and long-term disability
• Tuition reimbursement
• Paid holidays
• Scholarship opportunity
• Paid vacation
• Professional development

Position: Customer Service Representative

Location: Summerville, SC

Scope of Position:

Serves as the liaison between external customers and the Hood Packaging organization regarding the processing, follow-up, and expediting of all orders from initial placement through actual delivery, ensuring accuracy, responsiveness, and customer satisfaction. Assists in assuring compliance with HACCP, GMPs, Work Instructions, and Safe Quality Food System (SQF) requirements to support food safety and quality standards. Operates within the limits of applicable policies, procedures, and established plans, with the authority to take action and make decisions as necessary, while maintaining full accountability for results, recognizing that the delegation of duties does not relieve responsibility for overall performance outcomes.

Hood Packaging Corporation is an equal opportunity employer and considers applications for all positions without regard to race, gender, religion, national origin, age, marital or veteran status, the presence of non-job-related medical condition or handicap, or any other legally protected status.