Credit & Collections Coordinator

Credit & Collections Coordinator

Radwell is seeking a detail-oriented and driven Credit & Collections Coordinator to support our Finance team. This role is responsible for enhancing administrative and accounting processes to improve operational efficiency, strengthen internal controls, and support accurate financial analysis and reporting.

The ideal candidate thrives in a fast-paced, results-oriented environment and is committed to delivering high-quality customer and internal support.

Key Responsibilities

• Perform accounts receivable collections in accordance with company credit and collection policies, procedures, and performance metrics
• Review aged trial balance reports and proactively manage customer outreach to resolve outstanding balances
• Document and maintain detailed collection notes following all customer communications
• Investigate and resolve customer deductions; issue statements and collection correspondence as needed
• Partner with internal sales teams on matters including credit holds, credit limits, payment terms, and purchase order support
• Monitor the credit hold portal throughout the day to ensure timely order releases
• Maintain accuracy and integrity of customer account data, including Accounts Payable and billing information
• Complete additional assignments and projects as required, Responsibilities may evolve based on business needs.

Qualifications

• Strong team orientation with a focus on achieving measurable results
• Competitive, goal-driven mindset with a commitment to exceeding expectations
• Excellent problem-solving and negotiation skills
• Ability to succeed in a high-volume, fast-paced environment
• Strong organizational skills with the ability to multitask effectively
• Positive, customer-focused attitude with strong interpersonal and communication skills

Skills & Knowledge

• High level of computer proficiency
• Strong customer service and phone communication skills
• Working knowledge of Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail and accuracy
• Effective analytical and problem-solving capabilities

Education & Experience

• High School Diploma or equivalent required
• Additional education or coursework in business, finance, or accounting preferred
• Minimum of 2 years of commercial credit and collections experience required
• Prior accounts receivable experience preferred

Compensation & Benefits

• Base Salary: $53,610 $59,560

At Radwell International, our people are at the core of our success. This role offers a unique opportunity to directly impact business outcomes while shaping a positive, high-performing workplace culture in a hands-on, highly visible capacity.

The recruiting base salary range for this full-time position is $53,610 - $59,560/ year Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.