Benefits Operations Specialist

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP offer professional services in accordance with the AICPA Code of Professional Conduct and applicable laws. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Job Description Benefits Operations Specialist Responsibilities Professionally handle email inquiries from other team members and external contacts. Process daily files and perform updates in the internal benefits system. Process daily enrollments with insurance carriers and other third parties. Support data entry initiatives including daily tasks and project-related efforts. Perform timely resolution of departmental tickets related to data entry and eligibility. Process inbound payments in a timely and organized manner. Process inbound forms and mail requests. Maintain files of processed requests either paper or digital format with precise organization and accuracy. Handle inbound mail related to benefits administration for Baker Tilly Vantagen clients and their members. All other duties as assigned. Qualifications Associate's degree preferred; 2 years experience accepted in lieu of degree. Proficiency with MS Office, specifically Excel, Outlook, and Word. Excellent customer service and problem solving skills. Exceptional organizational and communications abilities (written and oral). Ability to meet deadlines and manage daily slate of work deliverables to completion. Ability to take direction and perform well in small work groups/teams. A valid driver’s license is required for minimal travel using a personal vehicle. Work is full time on-site in our Clarks Summit Location. The pay rate range for this job position is $15.97 to $28.25. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees. Equal Opportunity Employer Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. #J-18808-Ljbffr