Escrow Assistant

Our client, a growing community bank in the Natick/Framingham area, is seeking an Escrow & Insurance Portfolio Specialist to join its Loan Servicing team. This is an excellent opportunity for a detail oriented banking professional who enjoys managing escrow accounts, insurance compliance, and loan servicing operations while working closely with multiple internal departments. What You'll Do Manage and maintain escrow accounts for residential, commercial, and construction related loans Perform annual and periodic escrow analyses Process escrow disbursements for taxes, insurance, and other obligations Review insurance documentation for accuracy, coverage requirements, and endorsements Track non escrowed tax accounts to ensure timely payment and compliance Monitor expiring, insufficient, or missing insurance policies and follow up as needed Coordinate force placed insurance when coverage lapses or is insufficient Administer flood insurance tracking and compliance requirements Review flood determinations and verify appropriate coverage for loans located in Special Flood Hazard Areas Monitor flood insurance renewals and borrower notification requirements Manage and track Private Mortgage Insurance eligibility and cancellation requirements Support construction loan insurance transitions from Builder's Risk and liability coverage to permanent hazard insurance Respond to borrower inquiries regarding escrow, insurance, PMI, and tax tracking Partner with Commercial Lending, Commercial Loan Support, Lending Compliance, and Credit Administration teams Assist with audits, reporting, quality control reviews, and ongoing portfolio maintenance What You'll Bring High school diploma or equivalent required Associate's or bachelor's degree preferred Two years of mortgage or loan servicing experience preferred Knowledge of escrow administration, escrow analysis, PMI, property tax disbursement cycles, hazard insurance, flood insurance, liability insurance, and Builder's Risk insurance Strong attention to detail and ability to maintain accurate documentation Experience managing deadlines and servicing exceptions Proficiency with Microsoft Office applications including Excel, Outlook, and Word Strong written and verbal communication skills Ability to identify risk, exercise sound judgment, and escrow issues appropriately Experience with commercial lending portfolios is highly valued This is a hybrid role. The first 90 days will be fully on-site and then the schedule will be 2 days on-site and 3 days remote. The salary range for this role is $54,000 - $81,0000. #J-18808-Ljbffr COCC