Human Resources Generalist

About SEADC Southeast Asian Development Center's (SEADC) mission is to foster a healthy, thriving, and self-sufficient Southeast Asian American community. Founded in 1977 in San Francisco’s Tenderloin District, the Southeast Asian Development Center, formerly Vietnamese Youth Development Center (VYDC), is a nonprofit organization dedicated to lifting children, youth, and families from Cambodia, Laos, and Vietnam out of poverty. Our services are structured around providing low income and vulnerable Southeast Asian Americans with basic needs and skills critical to building successful futures. We provide jobs, academic support, language service, health, and wellness, promote cultural resiliency and social guidance. Learn more about us at: About Finance & Operations The Finance & Operations department is the operational cornerstone of the Southeast Asian Development Center, seamlessly integrating financial management with day-to-day operations to advance our mission. This dynamic team oversees both strategic and practical aspects of our work: managing facilities and workspace planning, maintaining technology systems, and developing efficient administrative processes, while also ensuring sound financial practices through budgeting, accounting, and grant management. They create the infrastructure that enables SEADC’s programs to thrive – from implementing user-friendly operational systems and maintaining a productive work environment, to providing accurate financial reporting for its function. Through their balanced focus on both operational excellence and financial stewardship, this department builds the strong foundation necessary for SEADC to deliver transformational services to the community. Position Title: Human Resources Generalist Compensation: $71,150-78,750 per year (DOE), Exempt; Full time, expected hours of work 37.5 hours per week Benefits: Medical, dental, vision, and AD&AD; voluntary critical illness, hospital, and travel insurance; 401k employer match; Employee Assistance Program (EAP); Commuter benefits, Health Flex Spending Account, Dependent Care Account; Paid holiday, vacation, and sick days; Professional development stipend; Corporate discount provider program Location: 166 Eddy Street, San Francisco, CA 94102 Reports to: Director of Operations Start Date: ASAP Essential Duties And Responsibilities Employee Relations, Performance (30%) Provide guidance and support to supervisors and employees on sensitive complex HR matters, including transfers, promotions, accommodations, investigations, disciplinary actions, and terminations. Manage the compensation and performance management program by training and coaching supervisors on effective feedback, performance management, and documentation. Conduct employee pulse surveys; analyze results and prepare a report with actionable recommendations for Senior Leadership to improve employee engagement and retention. Collaborate with Operations & Office Coordinator to alert Company to safety emergencies as they occur. Organize other events as needed at the request of senior leadership. Escalate complex issues to the Director of Operations as appropriate. HR Operations and Systems (30%) Manage the Human Resources Information Systems (HRIS) ensuring data integrity, personnel files, job/compensation changes, time and attendance; benefits and payroll are up to date; periodically evaluate HRIS system. Collaborate cross-functionally with Finance, IT, and leadership; ensure timely, accurate information flow and service delivery. Provide guidance and support to employees and supervisors through reminders, templates, checklists, and SOPs on timekeeping, PTO, and other relevant HR practices. Collaborate with Operations to maintain the Company intranet with up-to-date information and segregate sensitive data into confidential archives. Co-manage survey systems (Typeform) and digital signature software (PDFfiller) with the Operations & Office Coordinator. Compliance, Policy & Training (20%) Lead policy development and handbook maintenance include EEO, anti-harassment, discrimination & retaliation, reasonable accommodation, complaint procedures, and leave policies specific to state and local laws. Communicate health and safety notices, Company policy, and leadership decisions to employees; consult with outside advisors as needed to ensure compliance. Coordinate and document trainings required by Company policy and applicable regulations; collaborate with Programs & Operations to develop new employee professional development opportunities. Maintain, update, and improve internal training and onboarding materials including the Company’s Learning Management System (LMS), the staff section of the website, and other materials as needed. Recruitment, Onboarding, Offboarding (10%) Manage the full recruitment lifecycle, including developing job descriptions, managing job postings, screening candidates, coordinating interviews, conducting reference and background checks, and preparing offers. Manage onboarding process; facilitate smooth offboarding and exiting employees. Leave Administration, Accommodations & Benefits (5%) Administer enrollment of, and changes to, employee benefits programs including health, dental, vision, disability, life insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (FSA), 401K and professional development training stipends. Coordinate and administer the annual open enrollment process. Monitor, reconcile, and audit time and leave data accuracy, policy compliance, and alignment with federal and state requirements. Administer and track federal and state leaves, paid family leave, ADA accommodations, Worker’s Compensation and related return-to-work processes. Other duties as assigned. Organizational Context (5%) Assists to create a culture of collaboration, celebration, positivity, respect, and trust; embodies our mission, vision, values, and team principles. Co-Organize Company-wide events with Operations, including All-Staff meetings, employee socials, the Off-Site Strategic Retreat, and Staff Recognition Day. Support the Office & Operations Coordinator to address physical, digital, and psychological safety, maintenance, and supply issues in the office. Qualification Requirements Knowledge, Experience and Skill Requirements Education Bachelor's degree from an accredited institution required; Human Resources Psychology, or other relevant fields preferred. Required Skills And Experience Minimum 3+ years of progressive, hands‑on experience working directly in human resources, with responsibility across multiple HR functional areas including, but not limited to: employee relations, recruitment and onboarding, benefits administration, training and development, and organizational support. Strong working knowledge of federal, state (including California), and local employment laws and regulations, with the ability to apply them in day‑to‑day HR practices. Experience in supporting or managing the full recruitment lifecycle, including job postings, applicant screening, interview coordination, and onboarding. Proficiency with HRIS, data entry, and productivity tools including Microsoft 365, Teams, Google workspace, and Microsoft suite or ability to adopt new software and technologies rapidly; provide feedback on implementation of new software/digital technologies. Excellent verbal and written communication skills, including active listening, conflict resolution, and the ability to clearly explain policies and processes. Comfortable facilitating meetings, training, and presentations to large and diverse groups. Ability to manage multiple priorities in a fast‑paced, performance‑oriented environment. Must be in the office at least four days a week, with one optional remote day. Must be authorized to work in the United States. Desired Skills And Experience Human Resources certification or coursework from an accredited institution or professional organization. 1 or more years' experience working in a nonprofit. Familiar with HRIS systems such as Rippling, Workday, ADP. Ability to work autonomously on high-level strategic projects and able to collaborate on task-based projects. Cultural competency in engaging with diverse cultures. Additional Qualities And Requirements Passion for the organization's mission and values. Able to travel locally as needed. Participation in events outside typical work hours/office: annual staff offsite, annual staff appreciation day, annual gala. Pass fingerprinting background check and TB clearance before start date. Physical Requirements Travel between the Eddy, Ellis, and McAllister offices as needed. Able to stand, bend, reach, stoop, and lift items up to 25 lbs. Ascend and descend stairs. Able to work in a fast‑paced environment for extended periods of time. Able to sit or stand at a desk, work on a computer, and participate in meetings live or remotely via work device for a full workday. Capable of participating in program activities and events that involve walking and delivering presentations. COVID-19 vaccination We require all employees to be fully COVID vaccinated with the card to show proof of vaccination. Reasonable accommodation will be considered on a case‑by‑case basis. Equal Opportunity Employer We are an Equal Opportunity Employer and committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS or veteran status. Pay Range For This Role Is 71,250 - 78,750 USD per year (HQ | Eddy Office) #J-18808-Ljbffr Southeast Asian Development Center