IT System Administrator

Eagle Wireless is a connectivity company delivering secure, reliable, and scalable cellular modules and solutions for automotive and IoT applications. With a strong presence in the United States and global R&D teams across North America, Europe, and APAC, Eagle Wireless supports customers worldwide with long-life, compliant, and cyber-secure connectivity products. Focused on trust, supply chain resilience, and regulatory compliance, Eagle Wireless helps OEMs, Tier 1 suppliers, and IoT innovators deploy connected technologies with confidence in an increasingly complex global environment. We are looking for: IT System Administrator Key Responsibilities Plan and lead corporate IT projects such as office buildouts, system migrations, and the corporate HQ setup from scoping through completion, including defining timelines, milestones, and success criteria. Coordinate cross-functionally with Manufacturing, Quality, Facilities, and other stakeholders to align IT project delivery with site and business priorities. Exercise independent judgment in evaluating technical approaches and tradeoffs, escalating only significant deviations in scope, budget, or risk. Own relationships with IT vendors and contractors, including scoping work, reviewing deliverables and invoices, and holding vendors accountable to timeline and quality expectations. Evaluate and recommend vendors, equipment, and technical solutions within budget and policy guidelines. IT Infrastructure & Systems Administration Own corporate server, office network, and endpoint administration across all three buildings, including configuration standards and lifecycle planning, aligned to Eagle's global M365, Intune, and network standards. Administer core infrastructure including servers, network devices, and business applications, applying independent judgment to prioritize and resolve complex issues. Monitor network and system performance and security, and lead remediation of complex or recurring issues rather than routine troubleshooting alone. Site Support Oversight Serve as the first point of contact and resolution for hardware, software, and network issues across all three buildings, including hands-on work such as equipment builds, deployment, and installation, escalating production-floor issues to the Sr. Manufacturing System Engineer. Own new-hire readiness end to end, including account provisioning and equipment deployment, using Eagle's Intune and M365 playbooks. Standards, Policy & Documentation Develop and maintain IT procedures, configuration standards, and documentation frameworks for the site, ensuring consistency and audit-readiness in Confluence. Establish and maintain IT asset management practices, including inventories, license compliance, and equipment lifecycle records. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. Demonstrated experience independently planning and leading IT projects, including scoping, vendor coordination, and delivery against timelines. Strong working knowledge of Windows server and client administration, networking (VLANs, switching, firewalls, Wi-Fi), and Microsoft 365 / Intune administration. Proven ability to exercise independent judgment and make decisions on technical approach, vendor selection, and prioritization with minimal oversight. Strong written and verbal communication skills, with the ability to document decisions, standards, and project status clearly for technical and non-technical audiences. Ability to perform physical work as needed, including lifting equipment, running cable, and working in an active construction and factory environment. Preferred Qualifications Experience supporting IT in a manufacturing, production, or industrial environment. CompTIA, Microsoft, or networking certifications. Experience mentoring or providing technical direction to junior IT staff. This position is based on-site in Solon, Ohio. On-site presence is required to support all three Ohio buildings, including the production facility, the CO-AX production facility, and Cleveland HQ. Work involves an active construction and factory environment, including occasional physical tasks such as lifting equipment and running cable. This role operates with a high degree of autonomy and is expected to manage competing priorities and projects with minimal day-to-day direction. #J-18808-Ljbffr Eagle Wireless