Corporate Quality Manager, QSR

Corporate Quality Manager Corporate Quality Manager – responsible for quality assurance, food safety, and compliance across multiple facilities, driving process improvements and supporting regulatory requirements. Key Responsibilities Report to the Director of Quality with a dotted line to OU operations leaders. Interact with Corporate teams, Customers, Sales, Customer Service, Product Development, and all aspects of Operations. Lead plant quality teams by facilitating alignment across the OU through standard work routines such as routine calls and visits. Drive RCCA methodologies and training with the plants and support customers and operations in leading RCCA for customer issues; develop and implement sustainable corrective action plans. Analyze and trend data to identify opportunities for improvement. Develop and/or improve the OU’s quality strategy and objectives with Operations leaders; recommend and develop procedures and processes that optimize consistency across all aspects of manufacturing. Lead and support improvement efforts in all areas to meet performance targets. Assist in developing and implementing quality programs to ensure finished goods meet all quality, customer, and food safety requirements. Become subject‑matter expert in customer requirements for the OU and promote awareness and adherence throughout the organization; assist plants in investigating and resolving customer quality issues and internal/external product failures. Provide technical support and expertise in statistical methods, problem‑solving techniques, and process improvements; investigate application of engineering solutions where possible. Manage data‑gathering software, including procurement, installation, programming, and end‑user training. Support scrap and cost‑reduction projects and champion plant improvement efforts for COPQ. Prepare and distribute internal and external reports on a weekly, monthly, or as‑needed basis. Manage customer communications for the OU as appropriate. Lead or support in customer meetings (visits, audits, quality reviews). Support company compliances and certifications through gap assessments, internal audits, training, and program management; participate in third‑party audits such as forestry, food safety GFSI, Kosher, FDA. Conduct internal audits as scheduled and needed. Participate in or support third‑party audits, providing support to all plants related to annual audits. Serve as interim quality manager and support the candidate search process as required. Lead and support onboarding of new quality and food safety resources. Identify and drive training opportunities across the organization and OU, including HACCP, food safety, internal auditing, and quality topics. Follow company policies and practices while representing Novolex in an ethical and business‑like manner. Travel within the United States and Canada; travel may be up to 80% of the time. Candidate Requirements Bachelor’s degree in a technical field preferred. 5+ years’ experience in a quality management role in a manufacturing environment, preferably in the plastics, paper, or packaging industry. Strong organizational, interpersonal, and leadership skills. Self‑starter who works independently with minimal supervision. Ability to work as part of a team and lead a team by influence. Ability to manage multiple priorities and projects under tight timelines with a sense of urgency. Detail oriented, analytical thinker who consistently demonstrates accuracy, thoroughness, and dependability. Analysis, critical thinking, good judgment, and strong problem‑solving skills. Ability to operate under deadlines while meeting standards. Excellent written and verbal communication skills. Excellent interpersonal skills necessary to interact effectively with individuals at all levels of the company and enjoy a fast‑paced environment. Establishes and maintains effective channels of communication with internal and external contacts. Practical experience with risk management, product testing, capability studies, and control plans. Strong leadership experience with compliance program requirements such as food safety, SQF, BRCGS, HACCP, forestry, and sustainability programs; experience with internal and external auditing. Proficient in use of MS Office (Outlook, Word, Excel, and PowerPoint). Nice to have: Six Sigma Principles, Kaizen, Lean Manufacturing. Compensation A reasonable estimate of the current range is $105,000 - $110,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job‑related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role; compensation decisions are dependent on the facts and circumstances of each case. Benefits for this role include a 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, paid sick days, paid parental leave, paid holidays, and wellness programs. Job Details Position type: Full Time, Salaried. Location: Remote, with up to 80% travel within the United States and Canada. ID: 2026-33747. Category: Other. Country: United States. Equal Employment Opportunity Statement Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state or local law. Any individual who, because of a disability, needs an accommodation in connection with an aspect of the application process should contact View email address on click.appcast.io. #J-18808-Ljbffr