Director of Training & Quality Excellence
GC Services Limited Partnership d/b/a InteLogix
GC Services Limited Partnership d/b/a InteLogix is seeking a Director of Training and Quality to improve training, quality assurance, and performance programs across customer service operations within a BPO environment. The role involves partnering with various departments to enhance customer satisfaction and reduce operational defects. The successful candidate will have a bachelor's degree and significant experience in customer service operations. Leadership skills and the ability to manage multi-layer teams are essential. This position offers an opportunity to drive scalable growth and build high-quality customer experiences. #J-18808-Ljbffr
Vacancy posted 8 hours ago
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