VDI / Windows Desktop Engineer

VDI / Windows Desktop Engineer This role offers the opportunity to work alongside a senior end-user computing engineering organization delivering impactful VDI migration, engineering, and automation outcomes across a large, complex enterprise desktop estate. Position Overview This role supports the engineering, migration, and ongoing development of a large-scale enterprise virtual desktop environment. The team is migrating workloads onto Omnissa Horizon and needs engineers who can build, configure, troubleshoot, and improve Windows virtual desktop services. Key Responsibilities Engineer and support enterprise Windows virtual desktop environments using Omnissa Horizon Support the migration and transition of workloads from existing VDI platforms to Horizon Build, configure, and maintain Windows 10/11 virtual desktop images and associated desktop services Engineer and optimize desktop images, profiles, policies, and application configurations Configure and support Horizon components including Connection Servers, Horizon Agents, desktop pools, and associated infrastructure Troubleshoot complex VDI issues across the Windows desktop, application, profile, authentication, and infrastructure layers Support Active Directory, Group Policy, and Windows security configuration within the virtual desktop environment Work with application, infrastructure, network, and security teams to resolve end-to-end desktop issues Support application delivery, packaging, and deployment into virtual desktop environments Automate repeatable desktop engineering and operational activities using PowerShell or equivalent tooling Monitor and optimize VDI performance, stability, capacity, and end-user experience Produce engineering documentation, operational procedures, and implementation plans Required Qualifications Strong hands-on experience in Windows desktop engineering, particularly Windows 10/11 Strong experience supporting and engineering an enterprise VDI environment Experience with at least one major VDI platform, such as Omnissa/VMware Horizon, Citrix Virtual Apps and Desktops, Azure Virtual Desktop, or other comparable enterprise VDI technologies Good understanding of VDI architecture and desktop delivery concepts Strong knowledge of Active Directory and Group Policy Experience with Windows image creation, configuration, optimization, and lifecycle management Experience troubleshooting desktop performance, application, profile, and authentication issues Strong PowerShell skills and an automation-first approach to engineering Understanding of enterprise networking concepts relevant to VDI, including DNS, load balancing, firewalls, and remote-access connectivity Preferred Qualifications Hands-on Omnissa Horizon engineering experience Experience migrating from Citrix to Horizon or between other enterprise VDI platforms Experience with Omnissa technologies such as Workspace ONE UEM or DEX Experience with profile-management technologies such as FSLogix, DEM, or Citrix Profile Management Experience with application packaging and deployment technologies Knowledge of F5, authentication/SSO technologies, and enterprise remote-access architectures Experience with infrastructure automation, scripting, and configuration management IS3 Solutions