Medical Receptionist

Who we are:

Advanced Behavioral Solutions Management, Inc. ABSM is an early-stage medical practice management company providing innovative treatments for mood disorders. ABSM launched in December of 2021 and is focused on partnering with clinics on the right side of the mental health crisis. Our focus has been on partnering with physician-led practices who have best-in-class patient experiences and deliver superior outcomes. To date we have acquired New York Ketamine Infusions (NYKI), the largest ketamine infusion practice in the United States with 3 NYC Metro locations and Tennessee Ketamine and Wellness Center, a renowned ketamine infusion center in Nashville, TN.

Location: Franklin, TN - Part-time - 1 -2 days per week

The Right Person:

Willperform routine administrative and clinical tasks in support to physicians and patients who are seen, served, and treated at the facility.

Role and Responsibilities

Common duties include but are not limited to:

• Welcoming and greeting all patients in person and by telephone
• Collecting payments and offering financing options
• Updating demographics and information in the EMR
• Obtaining appropriate patient papwork as needed
• Scheduling appopintments, transferring calls and taking messages as needed
• Responsible for keeping the reception area clean and organized
• Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
• Answering patient inquiries/questions as needed
• Directing issues or potential issues to the designated administrator/provider
• Rooms patients and assists in the back office as needed
• Assists patients to their vehicle as needed
• Stocks supplies as requested

Qualifications and Education Requirements

• High school diploma or equivalent
• Medical assistant certification/diploma a plus

Preferred Skills

• Ability to work independently and as part of a team
• Excellent customer service skills
• Computer literacy; typing skills, knowledge of EMRs, MS Word, MS Excel
• Ability to work with individuals and groups from diverse populations; bilingual/bicultural preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Ability to effectively manage time to meet deadlines
• Maintain and support the mission and goals of the organization

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.