Business Analyst, US Trade

Business Analyst, US Trade

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for a Business Analyst, US Trade. The Business Analyst, US Trade is responsible for advocating for change across the entire organization by identifying opportunities for improvement at the corporate level, with a special focus on US Brokerage, Compliance & Logistics. The Business Solutions Specialist acts as a liaison between operational departments and technical teams to design, implement, and support tailored strategies, software, or process improvements that enhance efficiency and achieve corporate goals.

What we can offer you:

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for:

• Working alongside the U.S. Operations team to evaluate the impact of new or updated regulations, ensuring systems are accurately updated or adjusted to maintain regulatory compliance.
• Driving innovation by guiding the team in developing strategic solutions that respond effectively to evolving trade conditions and regulatory landscapes.
• Collaborating with stakeholders to identify business needs or challenges, define project requirements, and develop methods to improve the effectiveness of business systems.
• Ensuring clear communication and alignment between stakeholders, development teams, and project teams to effectively manage expectations, risks, and dependencies.
• Developing, testing, and implementing specialized products, software, or process improvements to improve efficiency across the organization.
• Guiding users & teams through business transformation

What we need from you:

• Diploma/Degree in Business Systems, Information Technology, Business Analysis, Project Management, or similar discipline.
• Minimum 5 years U.S. customs brokerage, ABI software, CATAIR, consulting or similar professional services required.
• Strong knowledge of US Customs Section 232 and 301 tariffs and exclusions and PGA requirements.
• US Customs Broker's License preferred.
• Strong analytical, problem-solving, and decision-making skills, with the ability to balance competing priorities and make informed decisions in a fast-paced environment.
• Excellent collaboration, and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strong written and verbal communication skills, able to communicate in both technical and user-friendly language.
• Familiarity with Agile tools and technologies, such as Jira, Confluence, or similar platforms an asset.
• Must be legally eligible to work for the Company at all times.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process.