SSC Enrollment Specialist

BASIC FUNCTION OF POSITION

As a key member of our Student Services Center (SSC) professional team and under the direct supervision of the Student Services Coordinator, the SSC Enrollment Specialist performs clerical duties necessary to the enrollment and placement of students, handles heavy telephone, e‑mail, and text messages, and provides support to the SSC as needed; has a good understanding of policies and procedures related to keeping student (or similar confidential) records; works cooperatively with staff to service students, parents and teachers.

REPRESENTATIVE DUTIES

Collect and archive required documents for student enrollment Provide support to families throughout the Enrollment Process by phone, email, text message, and in‑person at Resource Centers Troubleshoot Online Registration with families Maintain accurate records and files within the student information system Utilize additional databases to gather required student information Place new students on teacher rosters for enrollment Reception Desk & Main Phone line coverage for all schools Perform regular and relief duties at office locations or functions Operate standard office machines and equipment Perform other duties as assigned or changed with or without notice

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Any combination of training, experience, and/or education equivalent to one year of recent, full‑time equivalent paid office‑clerical experience Ability to maintain reliable on‑site attendance and punctuality in accordance with assigned work schedule Possession of a valid California driver’s license and reliable transportation TB Clearance Obtain Criminal Justice Fingerprint/Background Clearance through the DOJ and FBI

KNOWLEDGE AND ABILITIES

Knowledge of modern office practices, procedures, and equipment Proficient operation of a computer, assigned software and standard business machines Record‑keeping and filing techniques Correct English usage and grammar, strong oral and written communication skills Telephone techniques and etiquette Strong customer service and interpersonal skills using tact, patience, and courtesy Perform technical clerical work independently Determine appropriate action with clearly defined guidelines Understand, carry out and give oral and written instructions Work cooperatively and respectfully with team members, staff, students, and parents Be flexible and readily adapt to new policies and procedures Respect confidential information Complete work with many interruptions Handle multiple phone lines

WORKING CONDITIONS

Environment: Indoor, office setting; exposure to computer screens. Physical Requirements: Hearing and speaking to exchange information with students, staff, parents, and external persons; seeing to read, proofread, perform clerical tasks and periodic work on a computer screen; intermittent sitting, standing, and walking throughout the workday; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies; lifting light objects; occasional attendance at meetings or events at resource centers or external locations, with reliable transportation.

WORK LOCATION AND OPERATIONAL REQUIREMENTS

This position is primarily performed in an in‑person educational environment to support the operational, instructional, compliance, and student service needs of Altus Schools. The employee will be required to work onsite up to five (5) days per week to support school operations, instructional continuity, student services, compliance functions, staff support, meetings, training, and other operational requirements necessary for the effective functioning of the schools. The ability to report onsite as assigned is considered an essential function of this position and is necessary to support collaboration, responsiveness, operational efficiency, supervision, and continuity of educational services.

COMPENSATION AND BENEFITS

Employees are eligible for coverage beginning the first day of the month following sixty (60) days of employment. The benefits package includes medical, dental, vision, chiropractic, and life insurance, and a variety of employee‑paid voluntary benefits. The benefits are 100% employer‑paid for the employee and all eligible dependents.

EQUAL EMPLOYMENT OPPORTUNITY

Altus Schools is an equal opportunity employer. It is our policy to afford equal employment and advancement opportunity to all qualified individuals without regard to race, color, gender, sex, sex stereotype, religious creed, marital/registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. This policy extends to all job applicants and employees and to all aspects of the employment relationship, including the hiring of new employees and the training, transfer, promotion, discipline, termination, compensation and benefits of existing employees. #J-18808-Ljbffr Altus Schools