Commercial Lines Account Manager

Overview Commercial Lines Account Manager — Seeking to hire a Commercial Lines Account Manager to join a commercial team. Core Responsibilities Manage day-to-day service for a portfolio of commercial lines accounts including renewals, endorsements, certificates, coverage reviews, and carrier communications Serve as the primary point of contact for assigned clients, delivering proactive, responsive, and consultative service Identify coverage gaps and cross-sell opportunities; coordinate with producers on account rounding Prepare renewal submissions, marketing summaries, and coverage comparison analyses Participate in process improvement initiatives, including evaluating and implementing technology tools that improve efficiency and client experience Collaborate with producers and agency leadership on middle-market account strategy Document workflows and contribute to agency operating procedures and knowledge base What We're Looking For 2+ years of commercial lines account management experience (agency-side preferred) Active Ohio P&C license (or ability to obtain within 90 days) AMS360 experience a plus Strong written and verbal communication skills Problem-solver mindset: you see broken processes and want to fix them Comfortable with technology and eager to learn new tools Self-directed with high attention to detail Compensation And Benefits Base salary: Dependent on exp Performance-based bonus Health and dental insurance 20 days PTO 401(k) with 3% employer match Hybrid schedule with flexibility #J-18808-Ljbffr The Jonus Group