Case Manager

Benefits 401(k) Health insurance Paid time off About the Role S.M.I.L.E. INC in Milwaukee, WI is looking for a compassionate and driven Case Manager to join our dedicated team. This is an exciting opportunity to make a meaningful difference in the lives of individuals and families in our community. If you're passionate about advocacy and client-centered care, we want to hear from you! Responsibilities Assess client needs and develop individualized service plans to support their goals Coordinate and connect clients with community resources, social services, and support programs Monitor client progress and adjust care plans as needed through regular follow-ups Maintain accurate and up-to-date case documentation and client records Collaborate with internal team members, external agencies, and service providers Advocate on behalf of clients to ensure access to appropriate services and support Conduct intake assessments and crisis intervention when necessary Requirements Bachelor's degree in Social Work, Human Services, Psychology, or a related field Prior experience in case management, social services, or a related role preferred Strong knowledge of community resources and social service systems in the Milwaukee area Excellent communication, organizational, and problem-solving skills Ability to manage a caseload effectively while maintaining attention to detail Empathetic, culturally competent, and client-focused approach to care Proficiency in case management software and Microsoft Office Suite About Us S.M.I.L.E. INC is a trusted community-focused organization based in Milwaukee, WI, committed to empowering individuals and families through comprehensive support services. Our clients rely on us for compassionate, high-quality care that helps them thrive. Our team is driven by a shared mission and a culture that values collaboration, growth, and making a lasting impact. #J-18808-Ljbffr