Intake Coordinator

Job Description

Job Description

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR). 

As a Intake Referral Coordinator, you will:

• Receives and appropriately documents new referrals in a timely manner.

• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.

• Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.

• Provides effective communication to patients, staff members, other health care professionals and referral sources.

• Responds to Agency and patient needs in a professional and creative manner.

• Demonstrates commitment, professional growth and competency.

• Participates in Agency-sponsored in-service training.

• Participates in the Agency’s QAPI program.

• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

• Minimum one year of experience in referral intake is preferred

• Experience with third party payers, Medicare and Medicaid highly desirable

• Medical Field background preferred, including familiarity with medical terminology

• Excellent computer and customer service skills

• LVN/LPN preferred

• Valid Driver’s License

• Valid Auto Insurance

• HomeCare HomeBase experience preferred

Benefits and Perks

• Medical, Dental, Vision Insurance
• 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately /Choice Health At Home contributes 100% of the first 3% you contribute each pay period
  
• Health Savings Account
• Life Insurance
• Short & Long Term Disability Insurance
• Paid Time Off and Paid Holidays