Lead Golf Services Operations

Lead Golf Services Operations Location: Beaver Creek, CO, US All Golf employees are required to deliver the highest level of guest service to every guest at all times. The first impression is critical. It is your job to ensure each guest receives exceptional service and has an extraordinary experience, encouraging our golfers to return to stay and play with us. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success. Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family and free ski lessons More employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Job Specifications Starting Wage: $22.00/hr – $24.69/hr Employment Type: Summer Seasonal 2026 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities Responsible for leading golf services/operations team in providing high quality service to guests. In addition to performing operational and service activities, provide day-to-day work direction to team members; enforce policies and procedures; provide training and guidance as needed, and resolve issues and problems. Coordinate and execute tee time schedule in a friendly and efficient manner. Greet all guests – golfers and non-golfers. Secure golfers’ bags on golf cars, communicate course rules and other important information. Ensure each guest golf car is clean, fully fueled and equipped, with our guests’ golf clubs secured on the back. Maintain pace of play from the staging area to the first tee. Communicate any delays or problems to the golf shop and player assistants, to ensure happy golfers. Receive golfers coming off the course with a friendly smile. Make eye contact and engage in conversation with guests, as appropriate. Clean all guest and rental golf clubs, remove golf bags from golf cars and place golf bags on racks for guests to pick-up. Maintain clean golf car staging area, starter stand, practice facilities, bag storage room, and golf car washing/restocking area. Clean and fuel golf cars. Practice recycling and empty trash throughout the day as needed. Arrive and depart work shifts at the assigned times. Flexible work schedule is required, including weekends and holidays. Golf Starters work outdoors in varying and inclement weather conditions and are required to provide exceptional guest service, regardless of the weather. Always dress in full uniform while working, pressed/ironed as necessary. Appropriate dress may vary depending on weather conditions. Adequate inclement weather gear will be provided as part of the uniform. Starters must be able to lift heavy items, weighing up to 50 pounds, such as two fully equipped golf bags, large boxes or trash/recycling. Use of a resort radio may be required, as a form of communication with other golf employees. It is expected that all radio communication will be professional and polite. Supervisory experience preferred. Job Requirements Coordinate and execute tee time schedule in a friendly and efficient manner. Greet all guests – golfers and non-golfers. Secure golfers’ bags on golf cars, communicate course rules and other important information. Ensure each guest golf car is clean, fully fueled and equipped, with our guests’ golf clubs secured on the back. Maintain pace of play from the staging area to the first tee. Communicate any delays or problems to the golf shop and player assistants, to ensure happy golfers. Receive golfers coming off the course with a friendly smile. Make eye contact and engage in conversation with guests, as appropriate. Clean all guest and rental golf clubs, remove golf bags from golf cars and place golf bags on racks for guests to pick-up. Maintain clean golf car staging area, starter stand, practice facilities, bag storage room, and golf car washing/restocking area. Clean and fuel golf cars. Practice recycling and empty trash throughout the day as needed. Arrive and depart work shifts at the assigned times. Flexible work schedule is required, including weekends and holidays. Golf Starters work outdoors in varying and inclement weather conditions and are required to provide exceptional guest service, regardless of the weather. Always dress in full uniform while working, pressed/ironed as necessary. Appropriate dress may vary depending on weather conditions. Adequate inclement weather gear will be provided as part of the uniform. Starters must be able to lift heavy items, weighing up to 50 pounds, such as two fully equipped golf bags, large boxes or trash/recycling. Use of a resort radio may be required, as a form of communication with other golf employees. It is expected that all radio communication will be professional and polite. Supervisory experience preferred. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 513489 Reference Date: 02/25/2026 Job Code Function: Golf Services #J-18808-Ljbffr