Patient Access Coordinator

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Baptist Health Medical Group

Patient Access Coordinator

Surgical Associates

St. Matthews area

Full time/First shift

Principle Duties and Responsibilities:

These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include:

Demonstrates a commitment to the mission, vision and values of Baptist Health.

Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.

Directs patients, answers the phone, and handles inquiries.

Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.

Demonstrates skill with all applicable access software systems.

Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.

Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.

Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.

Performs other related duties as assigned or requested in order to maintain a high level of service.

Completes required continuous training and education, including department specific requirements.

Maintains all patients visit information within the system, updating as requested.

Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services

Minimum Education, Training and Experience Required

High school diploma or equivalent

Registration Experience Preferred

Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call View phone number on click.appcast.io. For TDD to voice, call View phone number on click.appcast.io."

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

R26103576