Shift Manager - JOEY Woodland Hills

Overview As a Shift Manager, you will directly contribute to the overall success of a multi-million-dollar restaurant and its people. You will attract, retain, and develop a high-performing team, while driving personal growth. You will deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and guest experience. Base pay range $25.00/hr - $30.00/hr Duties Foster a cohesive and collaborative team environment through exemplary leadership. Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means! Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. Assist with managing store sales, budgets, cost of goods, and labor. Supervise and guide service and experience standards and provide coaching as needed. Build sales opportunities and positive guest experiences. Fulfill recruitment needs, create positive candidate experience, and retain your team. Support training and development of technical knowledge and execution. Communicate daily focus and feedback to service and kitchen teams. Follow all food and alcohol service and handling safety precautions and procedures. Basic Qualifications 1-3+ years leadership experience (If you have high potential but less experience, we still want to meet you!). Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications. Passion for hospitality and a proven track record of creating world-class hospitality experiences. Thrive in a dynamic, fast-paced work environment. Ability to walk and stand for prolonged periods; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs. Required Knowledge, Skills, And Abilities Genuine, warm, and caring demeanor; values honesty and integrity. Comfort with giving and receiving feedback for growth and performance excellence. Natural problem solver with a desire to positively impact execution. Passion for quality and professionalism with excellent relationship-building and communication skills. Encourage healthy, supportive competition within the team and maintain a professional appearance and demeanor. Benefits Career development, education, and growth opportunities. Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners. Discounted employee shift meals. 10% discount for self and guests on all food and beverages when visiting any JOEY location. Referral bonus program. Sales competitions and rewards. Paid sick leave. Join our team If you’re looking for a place to meet your potential, we’d like to meet you. Roll up your sleeves—YOUR journey starts here. About JOEY Restaurants: The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth planned into 2030. JOEY Restaurants is an Equal Employment Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job. JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. For contract inquiries please submit your request to View email address on click.appcast.io. #J-18808-Ljbffr JOEY Restaurant Group