Activities Center Member Services Associate

Activities Center Member Services Associate

We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Member Services Associate at the Orono Activities Center. As the first point of contact for our visitors, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all.

Responsibilities:

• Greet and assist visitors, members and guests in a friendly and professional manner.
• Answer incoming calls and provide accurate information or direct calls to the appropriate department.
• Process registrations, payments and inquiries related to activities and programs offered at the center.
• Print daily revenue reports and prepare weekly deposits.
• Maintain cleanliness and organization at the front desk area.
• Monitor access to the facility and enforce established policies and procedures.
• Assist in promoting upcoming events and activities.
• Provide general administrative support, including data entry, payment reconciliation and record-keeping.
• Collaborate with other staff members to ensure smooth operation of the center.
• Perform other duties as assigned.

Requirements:

• Must be at least 18 years old
• Excellent customer service and interpersonal skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and handle a fast-paced environment.
• Basic computer skills for data entry and using office software.
• Previous experience in customer service is a plus.
• Enthusiasm for promoting recreational and community activities.
• Flexibility to work evenings, weekends and holidays as needed.

If you are a friendly, organized and motivated individual with a passion for creating positive experiences, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of the Orono Activities Center!