IT Desktop Support Technician

Crye-Leike®, REALTORS®

Job Description

Crye-Leike® Information Technology is seeking a full-time Desktop Support Technician in Brentwood, TN. This position requires candidate to be able to work independently with minimal supervision.

Duties

Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
Installation of software on corporate machines.
Responds to client inquiries concerning systems operation and diagnose system hardware, software, and operator problems.
Instructs users in use of equipment, software, and manuals.
Recommends or performs remedial actions to correct problems.
Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
Assists clients in connecting to corporate wired/wireless networks on personal devices.
Maintains service records of work performed.
Other duties as assigned.

Qualifications

At least two year hands-on experience with PC hardware/software troubleshooting.
Experience with LAN/WAN troubleshooting and/or telephone systems is required.
A+ Certification preferred.
Experience with ShoreTel/Mitel telecommunications systems a plus.
Excellent customer service and communication skills (verbal and written).
Ability to successfully multi-task and understand how to prioritize work.
Applicants will be tested for proficiency.

\nCompany Description

Crye-Leike® is a full-service real estate company founded in Memphis in 1977. Today it is ranked #4 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. Crye-Leike® has a network of more than 3,000+ licensed sales associates, 550+ staff members and over 135+ branch and franchise offices located throughout a seven-state region of Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, and Tennessee. Crye-Leike® also has a franchise location in Puerto Rico. To learn more about Crye-Leike®, visit

Company Description

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Vacancy posted 1 day ago

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