Maintenance Supervisor

Maintenance SupervisorMills Properties is an award-winning property management company with 33 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life's best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.Mills Properties Core Values:Act Like an OwnerFind a Better WayGo the Extra MilePay it ForwardAchieve TogetherWe invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a 2025–2026 Top Employee Benefits Award Winner, with both Missouri and national recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, we were recently named a 2026 National Apartment Association Top Employer, reflecting our commitment to creating an exceptional workplace for our team members.Our Total Rewards Package Includes:Base Pay – Your regular salary or hourly wage, paid on our standard payroll scheduleIncentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members onlyBenefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance ProgramRetirement Contributions – 401(k) employer sponsored plan and contributionsHealth Savings Account HSA – Employer contributionsPaid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligationsPaid Holidays – Thirteen paid holidays per yearProfessional Development – Training, certifications, or career development investments tailored to specific roles and development plansDiscounts – 20% housing discount (*select communities)Pet Insurance - Discounted optionsTeam Member Assistance Fund – For team member qualifying events when criteria is metVacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reachedStipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team membersOther Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary giftsAbout the roleWe are seeking an experienced Maintenance Supervisor to lead the maintenance team and ensure our property is safe, welcoming, and well-maintained. In this role, you will oversee all maintenance operations, including appearance, safety, preventative maintenance, repairs, and the make-ready process. You will play a key role in creating a positive resident experience by keeping the property in top condition and leading your team to respond efficiently and effectively to all maintenance needs.Pay is based on experienceThis role qualifies for the following bonus structure:Monthly Renewal BonusQuarterly Bonus - up to 20% Quarterly base pay (Performance Based)How you will be successfulEffectively direct and oversee all aspects of the property's maintenance functionMonitor, prioritize, and complete service requests and maintenance activities, ensuring issues are handled to the satisfaction of residentsMonitor the daily workload of the maintenance team, assisting as needed to ensure tasks are completed timely and effectivelyCoordinate, schedule, and complete preventative maintenance on the property, buildings, units, appliances, and equipmentManage the make-ready process by ensuring all repairs, replacements, and clean-up tasks are completedCommunicate daily with the property office, reporting on the progress of service requests and make-readiesAct as the safety steward by addressing hazardous conditions and training staff on safety and protective measuresParticipate in property inspections with lenders, investors, and senior leadership; resolve issues as neededMaintain an adequate and organized inventory of materials and suppliesOversee and maintain the maintenance budget, ensuring cost-effective operations, while meeting property needsExhibit "servant-first" leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality, and exceed resident expectationsReview staff performance regularly, communicate expectations, and hold team members accountable through training, mentoring, and performance managementMonitor pool operation daily and maintain the appropriate health department standardsMaintain curb appeal by assisting with groundskeeping and picking up litterAssist with housekeeping, inspections, and other tasks assigned by the Property ManagerMaintain positive communication with residents and provide excellent service through courteous and timely responses to resident needs and concernsPerform call-back emergency service as requiredMaintain organization and cleanliness of work areas and maintenance shopsAbide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etcEmbrace Mills Core Values and apply them to all areas of responsibilityWhat you needHigh school diploma or GED; trade school degree preferredMinimum five years' maintenance experience, including tile, carpentry, plumbing, electrical, and HVAC repairPrevious supervisory experience preferredEPA Certification Type I and II, or Universal, and CPO certification requiredCAMT certification preferred, but not requiredDemonstrated leadership and coaching skills, with the ability to mentor and develop othersProven ability to maintain composure and solve problems with keen insight when faced with obstaclesAbility to work a varied schedule, including weekends, holidays, and on-call shiftsAbility to work in extreme environmental conditions (heat, cold, rain, snow, etc.)Valid driver's license requiredAdept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others' ideas, giving due appreciation, and bringing out the best in othersMills Properties, Inc. is an Equal Opportunity Employer.This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.