Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1996 and is a close-knit team of three with a strong foundation built over many years. Before becoming an agent, I worked for State Farm corporate, which provided valuable experience and helped shape the way I lead and support our team today.

I’m a graduate of the University of North Florida in Jacksonville and a proud spouse, parent of three adult children, and grandparent. I enjoy staying active, especially through sports and spending time outdoors.

For our team, we offer a 401(k), a negotiable health stipend, opportunities for advancement, and a strong focus on work-life balance. We stay involved in the community by supporting the Clayton County school system, including high school athletics and senior award programs.

Our office culture is family-oriented and supportive, with long-tenured team members who value collaboration and consistency. We’re looking for someone who enjoys being part of a close-knit team, brings a positive attitude, and is motivated to grow in a stable and welcoming environment.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rick Prevatt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.