Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1996 and is a close-knit team of three with a strong foundation built over many years. Before becoming an agent, I worked for State Farm corporate, which provided valuable experience and helped shape the way I lead and support our team today.

I’m a graduate of the University of North Florida in Jacksonville and a proud spouse, parent of three adult children, and grandparent. I enjoy staying active, especially through sports and spending time outdoors.

For our team, we offer a 401(k), a negotiable health stipend, opportunities for advancement, and a strong focus on work-life balance. We stay involved in the community by supporting the Clayton County school system, including high school athletics and senior award programs.

Our office culture is family-oriented and supportive, with long-tenured team members who value collaboration and consistency. We’re looking for someone who enjoys being part of a close-knit team, brings a positive attitude, and is motivated to grow in a stable and welcoming environment.

ROLE DESCRIPTION:
Rick Prevatt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.