IT Program Manager

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address View email address on click.appcast.io can be reached on # View phone number on click.appcast.io.

We have Permanent role Principal IT Program Manager-Hybrid for our client at King of Prussia, PA. Please let me know if you or any of your friends would be interested in this position.

Position Details:

Principal IT Program Manager-Hybrid- King of Prussia, PA

Location : King of Prussia, PA 19406 - Hybrid

Project Duration : 6+ months of contract

Pay rate : $60 to $90 an hour on W2

Job Summary

• We are seeking a highly accomplished Principal IT Program Manager to lead enterprise-scale technology programs that drive transformational business outcomes.
• This executive-level role demands 1520+ years of progressive experience in program management, with a proven ability to orchestrate complex initiatives, manage cross-functional stakeholder ecosystems, and align technical delivery with strategic business goals.
• The ideal candidate will leverage established governance frameworks while ensuring end-to-end success across portfolios valued at $25M$100M+, providing strategic leadership across distributed teams and multifaceted organizational structures.

Key Responsibilities

Enterprise Portfolio Leadership & Governance

• Direct 1015+ concurrent projects within large-scale portfolios, managing interdependencies across business units.
• Apply and evolve governance frameworks to ensure alignment, transparency, and cohesion across enterprise initiatives.
• Define and maintain program-level RACI matrices and escalation protocols impacting 1,000+ end users.
• Optimize resource allocation across project teams to maximize portfolio efficiency and strategic alignment.

Strategic Budgeting & Financial Oversight

• Oversee portfolios ranging from $25M to $100M+, ensuring fiscal discipline across multi-year transformations.
• Develop and manage complex budget strategies aligned with shifting organizational priorities.
• Lead business case development for initiatives exceeding $50M, including ROI modeling and executive presentations.
• Provide financial oversight, variance analysis, and contingency planning with regular C-suite reporting.

Advanced Resource Planning & Utilization

• Build and maintain long-range resource forecasting models for 35 year strategic programs.
• Monitor and optimize utilization across 50100+ team members within matrixed environments.
• Assess resource constraints and their impact on delivery timelines and transformation goals.
• Lead capacity planning for shared enterprise resources and forecast future skill requirements.

Executive Stakeholder Engagement & Alignment

• Ensure strategic alignment across C-level sponsors and maintain consistent executive messaging.
• Facilitate board-level presentations and governance sessions for program updates and decisions.
• Resolve conflicting priorities across divisions and maintain executive commitment throughout program lifecycles.
• Provide strategic benefit realization updates and escalate enterprise-level conflicts as needed.

Benefits Realization & Strategic Value Delivery

• Lead post-implementation benefit tracking across all enterprise initiatives.
• Validate ROI and strategic value delivery against original business cases and evolving market conditions.
• Coordinate benefit realization across impacted business areas and communicate progress to stakeholders.

Executive Communications & Reporting

• Develop executive dashboards and strategic reporting tools for C-level visibility.
• Lead communication strategies across 200+ stakeholders and multiple organizational tiers.
• Present program status, risks, and strategic insights to executive committees and governance bodies.

Education and Experience

Bachelor's degree in Business, Information Technology, Engineering, or related field.

Preferred Qualification:

1. PM Team Leadership Experience

• Explicit requirement: "Provide guidance and mentorship to project managers and business analysts across the program portfolio"
• Why critical: This role coordinates 3-7 PMs managing individual projects
• What to look for: Candidate must clearly articulate managing multiple PMs, not just work stream leads

2. Portfolio-Level Program Management (3-7 Projects)

• Explicit requirement: "Oversee 3-7 related projects within a program portfolio, coordinating interdependencies"
• Why critical: Core function of the role
• What to look for: Evidence of managing multiple concurrent projects with cross-dependencies

3. Budget Management ($10-50MM)

• Explicit requirement: "Managing program portfolios in the $10-50MM range"
• Why critical: Financial accountability at scale
• What to look for: Specific dollar amounts or enterprise-scale program evidence

4. Resource Forecasting & Utilization Management

• Explicit requirement: "Develop and maintain comprehensive resource forecasting models"
• Why critical: Listed as major responsibility section
• What to look for: Forecasting methodologies, capacity planning, variance analysis

5. Spend Tracking & Effort Management

• Explicit requirement: "Track and monitor project-level spending and effort allocation"
• Why critical: Dedicated responsibility section
• What to look for: Effort tracking systems, spend variance analysis, contractor/vendor spend monitoring

6. Cross-Team Coordination

• Explicit requirement: "Facilitate alignment between business teams and technical teams"
• Why critical: Matrix organization requirement
• What to look for: Evidence of breaking down silos, coordinating across business units

7. Stakeholder Management Across Organizational Levels

• Explicit requirement: "Adapt communication style...for diverse audiences ranging from project teams to business management"
• Why critical: Reports to IT Director, interfaces with executives and line staff
• What to look for: Evidence of executive presentations AND technical team coordination

8. Program Governance & RACI Experience

• Explicit requirement: "Utilize existing program governance framework" and "Establish...portfolio-level RACI matrices"
• Why critical: Must work within your established frameworks
• What to look for: RACI/DACI experience, governance processes, escalation paths

9. 8-12+ Years Progressive Program Management

• Explicit requirement: Education and Experience section
• Why critical: Experience threshold
• What to look for: Career progression showing increasing responsibility

10. Enterprise Application/Integration Experience

• Explicit requirement: "Minimum 5 years managing enterprise application programs, system integrations"
• Why critical: Your environment (D365 CRM, call center systems, integrations)
• What to look for: ERP, CRM, or enterprise platform implementations

11. Risk & Issue Management (RAID)

• Explicit requirement: "Develop and maintain program-level risk registers and issue tracking systems"
• Why critical: Dedicated responsibility section
• What to look for: RAID methodology, risk mitigation strategies

12. Portfolio Reporting & Dashboards

• Explicit requirement: "Develop and maintain comprehensive portfolio status reports" and "Create management-level portfolio dashboards"
• Why critical: Dedicated responsibility section with team AND management reporting
• What to look for: Multi-level reporting systems, portfolio dashboards, PMO reporting

What are the nice to have for this role?

1. Benefits Realization Management

• Status: Major responsibility section BUT common gap in candidates
• Why nice-to-have: Can be developed; methodology-driven
• What to look for: Post-implementation value tracking, ROI measurement

2. PgMP or Advanced Certification

• Status: Preferred Qualifications
• Why nice-to-have: Demonstrates commitment but not required
• What to look for: PgMP, PfMP, or equivalent advanced credential

3. Master's Degree

• Status: Preferred Qualifications
• Why nice-to-have: Experience can substitute
• What to look for: MBA, MS in Technology Management

4. Digital Transformation Experience

• Status: Preferred Qualifications
• Why nice-to-have: Your AI exploration focus
• What to look for: Emerging technology adoption, innovation programs

5. Change Management Expertise

• Status: Preferred Qualifications
• Why nice-to-have: Supports adoption but not core function
• What to look for: OCM methodologies, stakeholder buy-in strategies

6. Call Center/CX Technology Experience

• Status: Implied by your organization focus, not explicit in JD
• Why nice-to-have: Domain knowledge is helpful but candidate can learn
• What to look for: Contact center platforms, CRM, digital engagement tools

7. Agile + Waterfall Experience

• Status: Required Qualifications mentions "both waterfall and agile"
• Why nice-to-have: Most enterprise PMs have hybrid experience now
• What to look for: Agile program management, hybrid delivery

8. Portfolio Management Tools

• Status: Preferred Qualifications
• Why nice-to-have: Tools can be learned
• What to look for: Clarity PPM, Service Now PPM, Plan view, Jira Align

9. Distributed Team Management

• Status: Required in Leadership section
• Why nice-to-have: Common in post-COVID era
• What to look for: Multi-time zone coordination, remote team leadership

10. Utility/Regulated Industry Experience

• Status: Not mentioned but relevant to Clients
• Why nice-to-have: Understanding of compliance environments
• What to look for: Utility, energy, or regulated industry background

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address View email address on click.appcast.io can be reached on # View phone number on click.appcast.io. About generis tek : generis tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients' specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.