Retail Cosmetics Stock Associate - Estee Lauder, Flushing - Flex (TEMP)

Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make‑up and products. What We Can Offer You Comprehensive health and wellness coverage 401(k) match Paid time off and eight paid holidays Continuous learning and leadership development opportunities Community building through Colleague Resource Groups and volunteer opportunities Merchandise discounts Performance‑based incentives and bonuses What You Will Do Greet customers in a friendly and helpful manner. Use product knowledge to give expert guidance to each customer based on their wants, features, and choices. Build a relationship with customers by introducing them to beauty products and finding out their hidden needs. Show and teach the use of all beauty products by applying them on the customer. Maintain proper display, organization, storage, and restocking of inventory. Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program. Join pre‑selling and sales‑boosting events to increase sales and reach personal sales targets. Stay current with all training through Macy’s educational resources, including attending vendor trainings and virtual trainings as requested. Merchandise new arrivals, process damages, testers and select merchandise to return to vendors. Use point of sale technology and applications to help in selling and fulfilling customer orders. Follow hygiene standards and asset protection control and compliance procedures. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Product Knowledge: Good understanding of the beauty products you are selling and ability to give expert guidance. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships, achieve sales goals, and participate in pre‑selling and sales‑boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self‑driven to keep up with Macy’s beauty product knowledge, beauty trends, and training. Makeup Application: Show and teach the use of all beauty products by applying them on the customer. Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends; serve as a knowledgeable resource. Interpersonal Skills: Excellent interpersonal skills; work effectively with colleagues at all levels and departments. Collaboration: Partner with the total Beauty team to drive sales and deliver the customer experience. Who You Are Possess a passion and a business‑minded attitude to succeed in a performance‑based setting. Able to resolve customer problems in a constructive and forward‑looking way. Strong organizational skills and can manage multiple tasks at once in a fast‑paced environment. Work a flexible schedule including evenings, weekends, and holidays; maintain regular, dependable attendance and punctuality. Enthusiasm for the beauty industry and the skills to provide outstanding customer care. Flexible and able to use sound judgment in ambiguous situations. At least 1 year of customer service or selling experience required; previous cosmetic or fragrance sales experience a plus. Physical Requirements Requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders. Requires reaching, including above eye level; crouching, kneeling, stooping, and color vision. Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's