Claims Consultant

Claims Consultant

Phoenix, Arizona

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.

Essential Functions/Responsibilities

Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.

Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.

Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.

Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

Technical Functions

Proficient in the use of Microsoft Office Products: Excel, Word, Outlook

High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

Required Education/Experience

Bachelor's degree in business or related area; work equivalent

Property & Casualty license (or ability to obtain)

A minimum of 5-8 years experience in the insurance industry in a Claims or related position

Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills

Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ's culture.

Excellent verbal and written communication skills; professional presentation