Field Account Executive - ClassPass

Job Description

Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

The Role You'll Play:

We are seeking a Field Account Executive to help rapidly scale our gym footprint. The Field Account Executive will join as a key member of the Field Sales Team, responsible for working with fitness providers from start to finish, including researching new opportunities, initial outreach, contract negotiations, and ensuring a smooth transition for onboarding.

What You'll Do:

• You will proactively research and connect with fitness providers via phone, email, social media, and industry events to build meaningful partnerships.

• You will stay ahead of the competitive landscape by understanding pricing and product differentiators, enabling you to clearly communicate ClassPass's unique value.

• You will own the full sales cycle—from generating leads and prospecting, to pitching, negotiating pricing,and executing contracts.
• You will collaborate closely with operations and marketing to keep communications consistent and ensure every partner's onboarding is a success.
• You will keep Salesforce up to date with accurate and timely information to support growth and strategic decision-making.

The Experience You'll Bring:

• Entrepreneurial self-starter who thrives in fast-paced, evolving environments and confidently navigates ambiguity
• Highly organized and adaptable, with the ability to manage multiple priorities effectively
• Open-minded problem solver who approaches challenges creatively and develops innovative solutions for partner needs
• 2+ years of B2B sales experience with a proven track record of exceeding monthly targets
• Strong communication and interpersonal skills, including cold calling, active listening, and building rapport through empathy
• Experienced in using Salesforce and email marketing tools to optimize and scale sales workflows
• Collaborative team player who works cross-functionally, shares knowledge, and partners effectively with internal teams and external vendors
• Passionate about fitness and wellness; existing relationships with fitness providers are a plus
• Located in or available to work remotely in: Austin, Boston, Dallas, Miami, Washington, DC, Los Angeles, or San Francisco
• Willing to travel up to 30% domestically (possibility of some international travel)

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $52,125 to $81,000. The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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