Child Care Product Manager (RI 0839A)

Job Description

Job Description

Title: Child Care Product Manager (RI 0839A)

Duration: 6 Months

Location: 2 MetroTech Center, Brooklyn, NY 11201

Hybrid: 3 days in office at 2 MetroTech Center, Brooklyn, NY 11201 and 2 days remote.

SCOPE OF SERVICES

The Product Manager will lead the end-to-end delivery of digital applications and services. They will act as a product manager for multi-disciplinary product teams through the product lifecycle and into continuous delivery and support:

TASKS

• Synthesize research, analytics and best practices to solve problems for New Yorkers
  
• Create roadmaps that outline direction and timing for product development
  
• Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
  
• Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
  
• Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don’t deliver strategic outcomes
  
• Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
  
• Collaborate with program owners to define outcomes and KPIs for products
  
• Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
  
• Consider other agencies’ stakeholders as critical to product success and as customers themselves.
  
• Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture
  

MANDATORY SKILLS/EXPERIENCE (Note: Candidates who do not have the mandatory skills will not be considered)

• At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
  
• Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance
  
• Demonstrated ability to build strategic relationships and influence senior leaders
  
• Fast learner with ability to manage multiple products from strategy to executional details
  
• Expertise using data to support the decisions and prioritization of requests, enhancements and new features
  
• Self-motivated and proactive, appreciates a work environment of collaboration and transparency.
  
• Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions
  
• Experience working across ecosystems, platforms, and new technologies.
  
• Strong analytical and problem-solving skills to address complex challenges
  
• Self-motivated and proactive with ability to creatively solve problems.
  
• Best-in-class attention to detail with strong written and verbal communication skills.
  
• Proven track record of bringing diverse groups and perspectives to work towards a common goal.
  

About Us:

Since 2000, Tri-Force Consulting Services ( ) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specialises in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.