Children's Care Manager (Brooklyn/Queens)

Join Our Team as a Health Home Serving Children (HHSC) Care Manager!

Location: Brooklyn & Queens, NY Employment Type: Full-Time | Field & Office-Based

Do you have a passion for working with children and families? Are you looking for a role where you can make a real impact in your community? We're seeking a dedicated Care Manager to join our Health Home Serving Children (HHSC) program—supporting youth with complex needs to achieve wellness, stability, and success.

About the Role:

As an HHSC Care Manager, you'll serve as the primary point of contact for children with chronic conditions or behavioral health challenges and their families. You'll coordinate care across providers, schools, and support systems to ensure a comprehensive, child-centered plan of care is in place and followed.

Your work will span Brooklyn and Queens, meeting children and families where they are—at home, in the community, or virtually.

Key Responsibilities:

• Conduct comprehensive assessments and develop individualized care plans
• Coordinate medical, behavioral health, educational, and social services
• Serve as a liaison between families, providers, schools, and support systems
• Track and document progress toward health, social needs, and wellness goals
• Coordinate transitional care from Emergency Room/Inpatient Admissions to ensure safe discharge to the community
• Advocate for children's needs while empowering families
• Attend regular supervisory and case conference sessions, trainings and other meetings, as assigned.

Who You Are:

• Passionate about child welfare, behavioral health, and equity in healthcare
• Skilled in communication, cultural sensitivity, and problem-solving
• Organized, proactive, and able to work independently and collaboratively
• Comfortable navigating Brooklyn/Queens neighborhoods for field visits

Qualifications:

• Bachelor's degree in social work, psychology, sociology, education, nursing, public health, or a related field
• At least 2 years of relevant experience working with children/families
• Knowledge of Medicaid, Public Assistance, SNAP, and other and community-based services a plus
• Valid NYS Driver's License or reliable transportation for community visits

Why Join Us?

• Supportive, mission-driven team culture
• Ongoing professional development and training
• Competitive salary and full benefits (health, dental, PTO, 401k)
• Opportunity to grow within a dynamic, expanding care coordination program