Quality Assurance Representative

Overview Location: Avfuel Corp - Ann Arbor, MI 48108 Position Type: Full Time • Education Level: High School/GED Equivalent • Job Shift: Day • Employment Type: Full Time Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance Department: Quality Assurance Responsibilities Answering and troubleshooting Quality Assurance and Technical service calls Reading electrical and hydraulic schematics to diagnose refueler trucks Flow test refueler trucks Travel required (scheduled and emergency) to FBO locations, Terminals, Suppliers Must be able to drive and fly without restrictions Working outdoors when needed for extended periods of time Qualifications 12V wiring knowledge needed Aptitude to learn how to interpret electrical, pneumatic and hydraulic schematics Be able to physically climb ladders and vessels of various shapes and sizes Valid driver’s license Comfortable in a shop or office environment Self-starter, highly motivated Have the ability to communicate effectively with supervisors and other staff members Have exceptional customer service and communication skills both by phone and in person High mechanical aptitude in Automotive and Heavy Truck repair with the ability to train and teach Ability to write reports and proficient computer skills in Microsoft Office Ability to work in a fast paced environment and complete assignments within deadlines Experience in operations & maintenance of aviation refueling equipment and aviation fuel handling practices would be a plus Education and Experience Associates or Bachelor’s degree in a technical discipline is preferred, not required High school diploma or equivalent and a minimum of three years of aircraft refueler or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position Heavy truck mechanics, auto mechanics, ground support mechanics, aviation line service personnel and managers are encouraged to apply, as this is a “Hands On” position that includes on the job training Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization’s facilities. #J-18808-Ljbffr