Service Account Lead Associate Director - Residential Offering Lead

We are seeking a new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering within Accenture Credit Services.

As the Service Account Lead Associate Director - Residential Offering Lead , you will be responsible for managing client dedicated teams providing a full scope of Residential Lending and Loan Servicing/ Consumer Lending activities. You will be responsible for using your deep knowledge and experience in Sales, Delivery and Account Management to shape solutions that solve client problems and business needs. You will work directly with the client, leading the team towards sales growth and profitable delivery.

You are expected to be a Residential Subject Matter Expert (SME) with influencing and advisory skills, engaging with multiple teams and making team decisions. Additionally, you will be expected to provide solutions to problems that apply across multiple teams, as well as solutions to business area problems. Master level proficiency in Account Management and the Residential industry is required. Advanced proficiency in Account Sales Planning, Sales Pursuit Management, Delivery and other skills are recommended.

Key Responsibilities:

• Develop and implement innovative strategies to drive sales growth
• Build and maintain strong relationships with clients
• Identify new business opportunities and develop proposals
• Stay updated on industry trends and competitor activities
• Lead and motivate onshore and offshore delivery teams to ensure quality and timely delivery
• Ensure financial commitments for sales, revenue and delivered margin are achieved

Role Requirements:

• Travel up to 30% possible

Basic Qualifications:

• Minimum of 10 years' experience in Residential Lending/Servicing

Preferred Qualifications:

• Residential Mortgage and Loan Servicing experience
• Ability to balance sales activities and delivery
• Knowledge: Extensive understanding of residential real estate, with a proven track record of leading residential teams in origination, underwriting, servicing support functions
• Current knowledge of industry trends in residential
• Computer skills: Advanced knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook are required
• Strong analytical skills: This skill is essential for evaluating and completing a wide range of real estate transactions
• Effective Communication Skills: To successfully perform the duties of the Residential Client Account Management Associate Director, candidates must possess strong verbal and written communication skills
• Negotiation skills: Highly developed negotiation skills

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $163,000 to $413,600

Cleveland $150,900 to $330,900

Colorado $163,000 to $357,400

District of Columbia $173,500 to $380,500

Illinois $150,900 to $357,400

Maryland $163,000 to $357,400

Massachusetts $163,000 to $380,500

Minnesota $163,000 to $357,400

New York $150,900 to $413,600

New Jersey $173,500 to $413,600

Washington $173,500 to $380,500

About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at


What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.


The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.