Medical Records Document Processor (on site)

Medical Records Reviewers

At EXL Health, we're more than just a company—we're a team committed to innovation and excellence in healthcare. From your first day, you'll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here's what makes this role and our culture exciting:

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

What You'll Do:

• Open, review, and sort incoming mail by client and audit program.
• Prepare, process, and review medical records—both physical and electronic—for scanning and distribution.
• Collaborate with internal teams and providers via email to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain trackers and ensure HIPAA compliance.

What We're Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
• Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.

Collaboration: Be part of a close-knit, supportive team that values your contributions.

Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.

Recognition: Your efforts won't go unnoticed—we celebrate achievements and foster a culture of appreciation.

Base Pay Range - $35,000 - $40,000 annually

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.