Inside Sales Representative - North America

Job Description

Job Description

What we do

Opus 2 provides innovative, cloud-based legal technology and services to connect people, case information, analysis, and data throughout the lifecycle of a dispute. Our software is designed specifically to meet the needs of lawyers and legal professionals. It provides a connected and flexible environment for case management.

By centralizing collaboration, documents and workflows our clients and case teams have access to everything they need to do their work anywhere, any time. Our software combined with best-in-class services, makes us the leader in delivering virtual and in-person solutions for disputes, trials and hearings worldwide.

As a Inside Sales Representative (ISR) at Opus 2, you will play a critical role in driving new business growth by identifying, engaging, and qualifying prospective clients. You will be responsible for generating high-quality pipeline, building meaningful early-stage relationships, and partnering closely with Sales to convert opportunities into revenue.

Success in this role requires a proactive, self-starting mindset, strong communication skills, and a relentless drive to achieve results. You take ownership of your goals, hold yourself accountable to high standards, and are motivated by creating new opportunities that fuel the broader success of the business.

• Research and prioritize target accounts to identify key decision-makers and expand our CRM with high-quality prospects

• Execute multi-channel outbound prospecting (email, phone, social, events) to generate new pipeline opportunities

• Personalize outreach at scale to drive higher engagement, response rates, and meeting conversion

• Partner closely with Sales and Marketing to align on campaigns, messaging, and account strategies that improve results

• Qualify inbound and outbound prospects by assessing needs, budget, timeline, and overall fit

• Schedule and support discovery meetings and product demos in collaboration with Account Executives

• Own and consistently exceed pipeline generation targets through disciplined activity and strong follow-through

• Maintain accurate and up-to-date CRM data, including contacts, activities, and opportunity progression

• Continuously test and optimize outreach strategies, including messaging, cadences, and tools

• Stay informed on legal industry trends, competitors, and market dynamics to sharpen positioning and conversations

• Develop deep product expertise, clearly articulating value across the litigation lifecycle

• Demonstrate strong personal accountability in daily activity, follow-ups, and pipeline creation

• Adopt and leverage the sales tech stack effectively, partnering with Marketing and RevOps to improve processes and performance

Requirements

• Bachelor’s degree or equivalent relevant experience (technology or legal industry experience is a plus)

• Strong interpersonal and communication skills, both written and verbal

• Proven success in a client-facing sales role, with the ability to build trust and drive outcomes

• Highly coachable and adaptable, with a growth mindset and willingness to take on new challenges

• Strong organizational skills and technical aptitude, with the ability to manage multiple priorities effectively

• Ambitious and self-motivated, with a customer-first and results-driven mindset

• Ability to work both independently and collaboratively, with a high level of personal accountability to goals and metrics

Benefits

Opus 2 is a global leader in LegalTech, creating solutions to drive digital transformation in the industry. We are a trusted partner of the world’s leading legal teams with 98 percent of the world’s 50 largest law firms using Opus 2.

Our people-first culture is the foundation of our achievements. We work together in a high-energy, future-focused, service-minded culture that delivers the best legal tech solutions in the market. Working at Opus 2, you will receive:

• 401k contribution

• 21 days annual vacation with additional days offered at length-of-service milestones

• Healthcare, dental plan and vision insurance benefits

• Annual paid day for volunteer service or dependent care

• An opportunity to participate in the employee share program

Opus 2 International is an equal opportunity employer and applicants are selected solely on the basis of their relevant aptitudes, skills, and abilities. No applicant shall receive less favorable treatment on the grounds of sex, marital status, civil partnership status, transgender status, pregnancy, maternity, color race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.

Opus 2 is a privacy conscious organization, committed to protecting the privacy of our people and those who seek employment with us. It is important to us that you understand what information we collect, how we use it and how we protect it. This information, alongside the rights available to you in respect of the personal data you share with us, is set out in our Privacy Policy and we would encourage you to read and ensure you understand it.

Successful candidates will be contacted with next steps within a week of application submission.